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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 01-29-2016, 23:04   #1 (permalink)
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problem with lg d950


hello

problem with lg d950

this device comes to my office with firmware lg d955 and it works good but it inficted with **** virus

first i try to flash it with lg d950 filed with lg soft tool in tot format

2-i flashed it with lg d955 in kdz format flashed successfuly but imei be null

3-i flashed with original lg d950 tot file converted with octpus by box the imei be ( 0) only

4-i have abackup sec for the device before work i write it the imei changed to originail imei but no network


currently no network on the device what i can do


this attach all log and backup sec

lg origanal - Download - 4shared
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Old 01-30-2016, 10:36   #2 (permalink)
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Hello.

Please, try to read QCN file from another correctly working phone, then write into yours, then check network again.
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Old 01-30-2016, 13:19   #3 (permalink)
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i do that but no network
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Old 01-30-2016, 14:30   #4 (permalink)
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Try to do the next:
1. Make Repair Security.
2. Make Repair NVM.
3. Perform the Unlock operation.
4. Perform the Repair IMEI operation.
5. Insert SIM card, wait 3-5 minutes and check, whether calls are available.
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Old 01-30-2016, 20:54   #5 (permalink)
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i do this step and made factory rest and wait but imei in log repaired succssefly but the imei in device still 0 only
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Old 02-01-2016, 09:18   #6 (permalink)
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Please, write the first original security backup, then send us full software logs.
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Old 02-01-2016, 14:06   #7 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 2.1.6
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM98
Selected model: D950
Reading info...
Model ID: LG-D950
IMEI: 000000-00-000000-0
Android version: 4.4.2
Battery level: 5%
Mode: Normal
Firmware compiled date: Feb 25 2014
Firmware compiled time: 20:00:00
Firmware released date: Mar 22 2014
Firmware released time: 15:49:17
SW Version: M8974A-AAAANAZM-2.0.20046
SPC: 000000
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM98
Selected model: D950
Reading info...
Model ID: LG-D950
IMEI: 000000-00-000000-0
Android version: 4.4.2
Battery level: 11%
Mode: Normal
Firmware compiled date: Feb 25 2014
Firmware compiled time: 20:00:00
Firmware released date: Mar 22 2014
Firmware released time: 15:49:17
SW Version: M8974A-AAAANAZM-2.0.20046
SPC: 000000
Opening "D955_359949050529127_19-01-2016_21-05-12.sec"...
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D950_000000000000000_01-02-2016_15-04-28.SEC"
Writing security area...OK
Rebooting phone...
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Old 02-01-2016, 14:13   #8 (permalink)
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You need to write this security backup which you have
Quote:
4-i have abackup sec for the device before work i write it the imei changed to originail imei but no network
Please, perform Write Security operation again with the latest Software version then post here result.
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