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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 05-08-2020, 03:10   #1 (permalink)
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Q710FA unlock done but still locked. [Answered]


hi,

all the correct procedure but still blocked and ate my credits


Connecting to server ...OK
Username: marceloolivares77
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Platform: LG MTK
Selected port: COM143
Selected baudrate: 921600
Selected model: Q710FA
Selected USB connection type
Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor)
or
Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.
Phone found at port COM136
Mode: Emergency
Initializing flash...OK
Model ID: LM-Q710FA
Platform: mt6750
Android version: 8.1.0
SW version: LMQ710FAAT-00-V10b-334-020-FEB-28-2020+1
LAF Version: 1.1
Product ID: HD60S180815001447
IMEI: 356859-09-027963-8
Target operator: LAO
Hardware: rev_11
Battery level: 45%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 356859-09-027963-8
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Performed by 3.0.2 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM143
Selected baudrate: 921600
Selected model: Q710FA
Selected USB connection type
Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor)
or
Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.
Phone found at port COM136
Mode: Emergency
Initializing flash...OK
Model ID: LM-Q710FA
Platform: mt6750
Android version: 8.1.0
SW version: LMQ710FAAT-00-V10b-334-020-FEB-28-2020+1
LAF Version: 1.1
Product ID: HD60S180815001447
IMEI: 356859-09-027963-8
Target operator: LAO
Hardware: rev_11
Battery level: 45%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 356859-09-027963-8
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: marceloolivares77
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Unlocking...OK
Writing security area...OK
Removing write protection...OK
Reconnecting phone...
Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.
Phone found at port COM136
Mode: Emergency
Initializing flash...OK
Reading partitions...OK
Erasing part 1...OK
Reconnecting phone...
Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.
Phone found at port COM136
Mode: Emergency
Initializing flash...OK
Restore write protection...OK
Erasing part 2...
Reconnecting phone...
Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.
Phone found at port COM136
Mode: Emergency
Initializing flash...OK
Reading partitions...OK
Phone successfully unlocked!
Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum!
Performed by 3.0.2 Software version.


thanks in advace
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Old 05-08-2020, 07:45   #2 (permalink)
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Hello.

What do You mean exactly still blocked? Did You try to insert SIM card and check whether network will appear?
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Old 05-08-2020, 22:11   #3 (permalink)
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Q710fa

Quote:
Originally Posted by Octopus box View Post
Hello.

What do You mean exactly still blocked? Did You try to insert SIM card and check whether network will appear?
yes, after the process install a sim card and it said invalid sim
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Old 05-09-2020, 07:42   #4 (permalink)
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Join Date: Oct 2009
Location: Romania, Bucharest
Posts: 99,813
Member: 1146942
Status: Offline
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Thanks Meter: 27,407
Please, make a video where we can see phone's IMEI with inserted SIM card and try to make a call, after send it to us in PM or to claim mail.
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