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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 01-20-2018, 00:31   #1 (permalink)
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Question on LG LS777 [Answered]


Checking data...OK
Platform: LG Qualcomm
Selected port: COM25
Selected model: LS777
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID:
Incompatible model ID!
Phone firmware version:
Kernel version: 3.18.31-perf-g00ad1be (lgmobile@LGEACI5R13) (gcc version 4.8 (GCC) ) #1 SMP PREEMPT Wed Sep 13 16:24:44 KST 201
Android version:
Hardware: Qualcomm Technologies, Inc MSM8940 0
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.7.6 Software version.
i need code msl

Last edited by Octopus box; 01-20-2018 at 10:59.
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Old 01-20-2018, 10:09   #2 (permalink)
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Hello.

Please, download and install the latest Software version, then read Software manual attentively and perform all necessary steps.

Last edited by Octopus box; 01-20-2018 at 11:01.
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Old 01-23-2018, 16:07   #3 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 2.7.8
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM3
Selected model: LS777
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LG-LS777
Phone firmware version: LGLS777AT-00-ZV7-SPR-US-SEP-13-2017-
ARB02+03
Kernel version: 3.18.31-perf-g00ad1be (lgmobile@LGEACI5R13) (gcc
version 4.8 (GCC) ) #1 SMP PREEMPT Wed Sep 13 16:24:44 KST 201
Android version: 7.0
Hardware: Qualcomm Technologies, Inc MSM8940 0
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.7.8 Software version.
Connecting to server support.octoplusbox.com:82...OK
Authorizing...OK
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM3
Selected model: LS777
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LG-LS777
Phone firmware version: LGLS777AT-00-ZV7-SPR-US-SEP-13-2017-
ARB02+03
Kernel version: 3.18.31-perf-g00ad1be (lgmobile@LGEACI5R13) (gcc
version 4.8 (GCC) ) #1 SMP PREEMPT Wed Sep 13 16:24:44 KST 201
Android version: 7.0
Hardware: Qualcomm Technologies, Inc MSM8940 0
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.7.8 Software version.
------------------------------------------------------------
I'm using the latest version
and the problem is still the same, it can not read the msl code
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Old 01-23-2018, 16:31   #4 (permalink)
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Unfortunately, Read SPC / MSL / Service Code is not supported for ZV7 firmware. BTW, if You want to unlock the phone, You can try to perform the "Unlock" operation via Download Mode.
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Old 01-23-2018, 19:30   #5 (permalink)
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ls777 zv9 adb and download mode

Unlock operation is currently not supported on your phone's firmware
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Old 01-24-2018, 16:09   #6 (permalink)
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PROB SOLVED
Welcome to Octoplus/Octopus Box LG Software version 2.7.8
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM8
Selected model: LS777
Reading info...
IMEI: 350305-26-000000-4
Android version: 7.0
Battery level: 100%
SW Version: LS777ZV5
Mode: Emergency
Initializing flash...OK
SW version: LS777ZV7_03
Android version: 7.0
LAF Version: 1.1
Product ID: CD28S170619000159
IMEI: 354234-08-390897-7
Target operator: SPR
Hardware: rev_10
Reading partitions...OK
Reading Carrier...OK
Unlocking...OK
Writing Carrier...
LAF Error: 80000121.
Trying second method...OK
Phone successfully unlocked!
Performed by 2.7.8 Software version.
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Old 01-30-2018, 15:51   #7 (permalink)
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Quote:
Originally Posted by katitous View Post
PROB SOLVED
Welcome to Octoplus/Octopus Box LG Software version 2.7.8
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM8
Selected model: LS777
Reading info...
IMEI: 350305-26-000000-4
Android version: 7.0
Battery level: 100%
SW Version: LS777ZV5
Mode: Emergency
Initializing flash...OK
SW version: LS777ZV7_03
Android version: 7.0
LAF Version: 1.1
Product ID: CD28S170619000159
IMEI: 354234-08-390897-7
Target operator: SPR
Hardware: rev_10
Reading partitions...OK
Reading Carrier...OK
Unlocking...OK
Writing Carrier...
LAF Error: 80000121.
Trying second method...OK
Phone successfully unlocked!
Performed by 2.7.8 Software version.

I was wondering how come it first shows ZV5
Android version: 7.0
Battery level: 100%
SW Version: LS777ZV5


Then right below it ZV7 ??
Mode: Emergency
Initializing flash...OK
SW version: LS777ZV7_03

Did you somehow downgrade the firmware without killing the phone?
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