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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 07-24-2019, 18:43   #1 (permalink)
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Read codes/Unlock Problem on X240F [Answered]


Im getting an error while trying to unlock a LG X240F on Octoplus LG.
Here's the log:
Welcome to Octoplus/Octopus Box LG Software version 2.9.5.05 (Lite)
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM77
Selected baudrate: 921600
Selected model: X240F
Selected USB connection type
Press and hold "Vol-" and connect cable.OK
Phone found.
CPU name: MT6737M
CPU revision: 8A00.CA00.0000.0000
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...
Detecting flash chip...
Failed!
Failed to detect flash chip!

Performed by 2.9.5.05 Software version.

I've tried with the latest stable build and the test version but get the same result.
 
Old 07-25-2019, 07:51   #2 (permalink)
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Hello.

Please download and install latest test Software version 2.9.5.06 from the Support Area (LG/TEST SOFTWARE/), then select in phone model list x240_v2 and repeat the operation again.

Quote:
To enter Support Area, press "Go to support" button on "Support & options" tab of the Software.
 
Old 07-26-2019, 16:32   #3 (permalink)
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I returned the device, but i'll Try next time!
 
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