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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 05-10-2016, 11:47   #1 (permalink)
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Smile Reading QCN too slow and failed on D855 Android 6.0 [Solved]


Welcome to Octoplus/Octopus Box LG Software version 2.2.8
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM87
Selected model: D855
Reading info...
Model ID: LG-D855
IMEI: 357513-06-092129-4
Android version: 6.0
Battery level: 37%
Mode: Normal
Fixing IMEI...
New IMEI: 357
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...Failed!
Reading NV_Numbered Items...Canceled!
Backup saved to "D855_357_10-05-2016_11-28-01.qcn"
Performed by 2.2.8 software version.


Any idea to solve?

Last edited by Octopus box; 10-08-2016 at 16:07.
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Old 05-10-2016, 12:30   #2 (permalink)
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Hello.

Please, reconnect the phone, disconnect all other devices, restart Software and try to repeat Read QCN operation again, then post here full Software log.
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Old 05-10-2016, 14:05   #3 (permalink)
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Restarted phone, connected phone to USB 3.0 port, but this is log:

Welcome to Octoplus/Octopus Box LG Software version 2.2.8
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM91
Selected model: D855
Reading info...
Model ID: LG-D855
IMEI: 357
Android version: 6.0
Battery level: 70%
Mode: Normal
Fixing IMEI...
New IMEI: 357
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...Failed!
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...
Performed by 2.2.8 software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM91
Selected model: D855
Reading info...
Model ID: LG-D855
IMEI: 357
Android version: 6.0
Battery level: 70%
Mode: Normal
Fixing IMEI...
New IMEI: 357
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...Failed!
Reading NV_Numbered Items...Canceled!
Backup saved to "D855_357_10-05-2016_14-55-55.qcn"
Performed by 2.2.8 software version.
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Old 05-10-2016, 14:08   #4 (permalink)
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Quote:
Originally Posted by Deadoc3 View Post
Restarted phone, connected phone to USB 3.0 port, but this is log:

Welcome to Octoplus/Octopus Box LG Software version 2.2.8
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM91
Selected model: D855
Reading info...
Model ID: LG-D855
IMEI: 357
Android version: 6.0
Battery level: 70%
Mode: Normal
Fixing IMEI...
New IMEI: 357
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...Failed!
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...
Performed by 2.2.8 software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM91
Selected model: D855
Reading info...
Model ID: LG-D855
IMEI: 357
Android version: 6.0
Battery level: 70%
Mode: Normal
Fixing IMEI...
New IMEI: 357
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...Failed!
Reading NV_Numbered Items...Canceled!
Backup saved to "D855_357_10-05-2016_14-55-55.qcn"
Performed by 2.2.8 software version.
Please, don't use USB 3.0, connect the phone directly to USB 2.0 port of your PC and repeat operation again.
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Old 05-10-2016, 15:15   #5 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 2.2.8
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM87
Selected model: D855
Reading info...
Model ID: LG-D855
IMEI: 357
Android version: 6.0
Battery level: 75%
Mode: Normal
Fixing IMEI...
New IMEI: 357
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...Failed!
Reading NV_Numbered Items...Canceled!
Backup saved to "D855_357_10-05-2016_16-11-53.qcn"
Performed by 2.2.8 software version.
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Old 05-10-2016, 15:20   #6 (permalink)
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you have to enable the port test mode, my stylo did the same thing until I did that
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Old 05-10-2016, 16:32   #7 (permalink)
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In which mode i can enable test mode port?

3845*#855# does not work
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Old 05-11-2016, 01:58   #8 (permalink)
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Solved with this code:

Quote:
*#546368#*855#
Setting

Quote:
SVC Menù->Port Check Test->Enabled
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Old 10-08-2016, 15:49   #9 (permalink)
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Reading QCN too slow and failed on D855 Androidn 6.0[Solved]

Reading QCN too slow and failed on D855 Androidn 6.0[Solved]
Here is Logs,,

1st Mobile on type this code step by step *#546368#*855# Setting s SVC Menù->Port Check Test->Enabled....Solve 10000%

Welcome to Octoplus/Octopus Box LG Software version 2.3.9
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM662
Selected model: D855
Reading info...
Model ID: LG-D855
IMEI: 357513-06-828597-3
Android version: 6.0
Battery level: 40%
Mode: Emergency
Initializing flash...OK
SW version: LGD855AT-00-V30d-AME-XX-APR-26-2016-32G+0
LAF Version: 1.1
Product ID: SM01S150406001442
IMEI: 357513-06-828597-3
Target operator: GLOBAL
Hardware: rev_10
This operation is not supported in emergency mode!
Performed by 2.3.9 software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM662
Selected model: D855
Reading info...
Model ID: LG-D855
IMEI: 357513-06-828597-3
Android version: 6.0
Battery level: 40%
Mode: Emergency
Initializing flash...OK
SW version: LGD855AT-00-V30d-AME-XX-APR-26-2016-32G+0
LAF Version: 1.1
Product ID: SM01S150406001442
IMEI: 357513-06-828597-3
Target operator: GLOBAL
Hardware: rev_10
Selecting output file...OK
Destination file: "D855_357513068285973_08-10-2016_19-10-33.SEC"
Reading partitions...OK
Reading security area...OK
Backup saved to "D855_357513068285973_08-10-2016_19-10-33.sec"
Rebooting phone...
Performed by 2.3.9 software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM662
Selected model: D855
Reading info...
Model ID: LG-D855
IMEI: 357513-06-828597-3
Android version: 6.0
Battery level: 46%
Mode: Emergency
Initializing flash...OK
SW version: LGD855AT-00-V30d-AME-XX-APR-26-2016-32G+0
LAF Version: 1.1
Product ID: SM01S150406001442
IMEI: 357513-06-828597-3
Target operator: GLOBAL
Hardware: rev_10
This operation is not supported in emergency mode!
Performed by 2.3.9 software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM662
Selected model: D855
Reading info...
Model ID: LG-D855
IMEI: 357513-06-828597-3
Android version: 6.0
Battery level: 46%
Mode: Emergency
Initializing flash...OK
SW version: LGD855AT-00-V30d-AME-XX-APR-26-2016-32G+0
LAF Version: 1.1
Product ID: SM01S150406001442
IMEI: 357513-06-828597-3
Target operator: GLOBAL
Hardware: rev_10
This operation is not supported in emergency mode!
Performed by 2.3.9 software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM664
Selected model: D855
Reading info...
Model ID: LG-D855
IMEI: 357513-06-828597-3
Android version: 6.0
Battery level: 47%
Mode: Normal
Firmware compiled date: Jan 19 2016
Firmware compiled time: 03:00:00
Firmware released date: Apr 26 2016
Firmware released time: 11:42:17
SW Version: MPSS.DI.2.0.1.c1.13-00111-M8974AAAAANPZM-1
IMEI: 357513-06-828597-3
SPC: 000000
Selecting output file...OK
Destination file: "D855_357513068285973_08-10-2016_19-23-37.qcn"
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Performed by 2.3.9 software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM664
Selected model: D855
Reading info...
Model ID: LG-D855
IMEI: 357513-06-828597-3
Android version: 6.0
Battery level: 52%
Mode: Normal
Firmware compiled date: Jan 19 2016
Firmware compiled time: 03:00:00
Firmware released date: Apr 26 2016
Firmware released time: 11:42:17
SW Version: MPSS.DI.2.0.1.c1.13-00111-M8974AAAAANPZM-1
IMEI: 357513-06-828597-3
SPC: 000000
Selecting output file...OK
Destination file: "D855_357513068285973_08-10-2016_19-39-42.NVM"
Reading NVM...OK
Performed by 2.3.9 software version.
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