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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 12-22-2014, 16:00   #1 (permalink)
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Repair imei E980H, help [Solved]


Hi, i need help for repair imei

Checking data...OK
Platform: LG Qualcomm
Selected port: COM29
Selected model: E980H
Searching Diagnostic Ports...OK
Reading info...OK
Mode: Normal
Model ID: ACEFWMAZ: ÿd
Firmware compiled date: Jan 24 2013
Firmware compiled time: 04:00:00
Firmware released date: Oct 15 2013
Firmware released time: 14:31:07
SW Version: M9615A-CEFWMAZM-3.0.113012
IMEI: xxxxxxxxxxxxxxx
SPC: 000000
Fixing IMEI...
New IMEI: xxxxxxxxxxxxx
Switching to Serial Port...
Found port COM54
Switching to Download mode...


And nothing happend in phone.

I need flash or factory reset first?

Last edited by Octopus box; 12-23-2014 at 07:09.
 
Old 12-22-2014, 16:10   #2 (permalink)
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Hello.

Do the next:

1. Fully charge phone's battery.
2. Install the latest Software version (Software).
3. Rebot the PC and re-start the phone.
4. Connect the phone directly to PC motherboard USB port (don't use any USB hubs or PCI USB extention cards, this is important) and try to repeat Repair IMEI oparation again. When the Software tries to switch the phone into Download Mode, try to put the phone into DM manually.
5. Post here the result.

Try to perform the Repair IMEI operations on another PC
 
Old 12-23-2014, 00:53   #3 (permalink)
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Not working in Win7 x64
Core i7 , 8GB RAM

----------------

Working Perfect in P3 800Mhz, 512 RAM, Win XP
Code:
22/12/2014 06:35:43 p.m. > Selected model: E980H
22/12/2014 06:35:43 p.m. > Searching Diagnostic Ports...22/12/2014 06:35:44 p.m. > OK
22/12/2014 06:35:44 p.m. > Reading info...22/12/2014 06:35:44 p.m. > OK
22/12/2014 06:35:44 p.m. > Mode: Normal
22/12/2014 06:35:44 p.m. > Model ID: ACEFWMAZ:	ÿd
22/12/2014 06:35:44 p.m. > Firmware compiled date: Jan 24 2013
22/12/2014 06:35:44 p.m. > Firmware compiled time: 04:00:00
22/12/2014 06:35:44 p.m. > Firmware released date: Oct 15 2013
22/12/2014 06:35:44 p.m. > Firmware released time: 14:31:07
22/12/2014 06:35:44 p.m. > SW Version: M9615A-CEFWMAZM-3.0.113012
22/12/2014 06:35:44 p.m. > IMEI: xxxxxxx-05-008435-3
22/12/2014 06:35:44 p.m. > SPC: 000000
22/12/2014 06:35:45 p.m. > Fixing IMEI...
22/12/2014 06:35:45 p.m. > New IMEI: xxxxxx-05-158435-1
22/12/2014 06:35:45 p.m. > Switching to Serial Port...
22/12/2014 06:35:45 p.m. > Found port COM33
22/12/2014 06:35:45 p.m. > Switching to Download mode...22/12/2014 06:36:10 p.m. > Failed!
22/12/2014 06:36:10 p.m. > Please perform the following steps:
1. Disconnect cable
2. Put phone into download mode manually 
3. Connect cable and press "Ok" button.
22/12/2014 06:38:00 p.m. > Initializing flash...22/12/2014 06:38:00 p.m. > OK
22/12/2014 06:38:00 p.m. > Reading partition...22/12/2014 06:38:00 p.m. > OK
22/12/2014 06:38:00 p.m. > Reading security area...22/12/2014 06:38:13 p.m. > OK
22/12/2014 06:38:14 p.m. > Backup saved to "E980H_xxxxxx050084353_22-12-2014_18-38-00.SEC"
22/12/2014 06:38:14 p.m. > Analyzing security...22/12/2014 06:38:15 p.m. > OK
22/12/2014 06:38:15 p.m. > Writing security area...22/12/2014 06:38:17 p.m. > OK
22/12/2014 06:38:17 p.m. > IMEI successfully fixed!
22/12/2014 06:38:18 p.m. > Rebooting phone...
22/12/2014 06:38:18 p.m. > To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons).
22/12/2014 06:49:43 p.m. >
 
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