restarts after unlock lg ku9100 as flash?

[ilya_5665]

restarts after unlock lg ku9100 as flash?

[astrotek]

Originally Posted by ilya_5665

restarts after unlock lg ku9100 as flash?

up for this plz we need help from support.,.just after unlocking the phone..,phone keep on restart.,unlocking success..,

[Octopus box]

Post here full software log with all of your actions and explain the problem in more details.

[astrotek]

Originally Posted by Octopus box

Post here full software log with all of your actions and explain the problem in more details.

here are the logs

6/13/2012 3:28:17 PM > Welcome to Octopus Box LG Software version 2.1.3
6/13/2012 3:30:49 PM > --------------------------------------------------------------------------------
6/13/2012 3:30:49 PM > Platform: LG Qualcomm
6/13/2012 3:30:49 PM > Selected port: COM46
6/13/2012 3:30:49 PM > Selected model: KU9100
6/13/2012 3:30:49 PM > Mode: Normal
6/13/2012 3:30:49 PM > Phone model: KU910908
6/13/2012 3:30:50 PM > SW Version: M6280A-KLRZ-4.0.95T
6/13/2012 3:30:50 PM > IMEI: 352563-03-
6/13/2012 3:30:50 PM > Bluetooth address: 00:25:E5:69:AE:B4
6/13/2012 3:30:50 PM > Firmware compiled date: Aug 14 2007
6/13/2012 3:30:50 PM > Firmware compiled time: 19:00:00
6/13/2012 3:30:50 PM > Firmware released date: Jul 06 2009
6/13/2012 3:30:50 PM > Firmware released time: 10:18:00
6/13/2012 3:32:18 PM > --------------------------------------------------------------------------------
6/13/2012 3:32:18 PM > Platform: LG Qualcomm
6/13/2012 3:32:18 PM > Selected port: COM46
6/13/2012 3:32:18 PM > Selected model: KU9100
6/13/2012 3:32:19 PM > Mode: Normal
6/13/2012 3:32:19 PM > Phone model: KU910908
6/13/2012 3:32:19 PM > SW Version: M6280A-KLRZ-4.0.95T
6/13/2012 3:32:19 PM > IMEI: 352563-03-46
6/13/2012 3:32:19 PM > Bluetooth address: 00:25:E5:69:AE:B4
6/13/2012 3:32:19 PM > Checking security...6/13/2012 3:32:20 PM > OK
6/13/2012 3:32:20 PM > Prepairing loader...6/13/2012 3:32:23 PM > OK
6/13/2012 3:32:23 PM > Sending loader...6/13/2012 3:32:24 PM > OK
6/13/2012 3:32:24 PM > Searching signatures...
6/13/2012 3:32:24 PM > Signature #1...6/13/2012 3:32:24 PM > OK, not patched
6/13/2012 3:32:24 PM > Patching...
6/13/2012 3:32:24 PM > Signature #1...6/13/2012 3:32:26 PM > OK
6/13/2012 3:32:26 PM > Phone successfully unlocked!
6/13/2012 3:32:26 PM > Rebooting phone...

[Octopus box]

If your phone restarts after of Unlocking, this can be there are bad blocks in phones flash chip. To back your phone to the previous state please re-flash the phone with firmware from the support area.

[astrotek]

Originally Posted by Octopus box

If your phone restarts after of Unlocking, this can be there are bad blocks in phones flash chip. To back your phone to the previous state please re-flash the phone with firmware from the support area.

ok master but the phone keeps on restarting cant detect \or detection is keeps on-off.,.is ther any way to turn it on bootloader mode?.,.is there a key combination for that? just like other phone?

[astrotek]

Originally Posted by Octopus box

If your phone restarts after of Unlocking, this can be there are bad blocks in phones flash chip. To back your phone to the previous state please re-flash the phone with firmware from the support area.

@product support:
phone status is cant be flash its just b-coz the phone keeps on restarting so that the device detection on device manager keeps on and off..,im asking if thers other way to turn the phone on bootloader mode? just like other phone using combination keys?..,plz help we didnt expect that unlocking this phone with octopus will bring me a nightmare..,its my 1st time having a trouble using octopus box on unlocking..,from a long run this box give me lots of money.,anyone ther can help?

[Octopus box]

Please put the phone into Emergency Mode and re-flash.

[astrotek]

Originally Posted by Octopus box

Please put the phone into Emergency Mode and re-flash.

what are the combination keys sir?..,so that i can turn it to emergency mode?

[Octopus box]

Hello.
To put KU9100 into Emergency mode please perform the next steps:
1. Disconnect cable;
2. Reconnect battery;
3. Connect cable;
4. Press and hold Green (Call) and Power ON buttons.

Before writing firmware please fully charge phone's battery!

[astrotek]

Originally Posted by octopus box

hello.
To put ku9100 into emergency mode please perform the next steps:
1. Disconnect cable;
2. Reconnect battery;
3. Connect cable;
4. Press and hold green (call) and power on buttons.

Before writing firmware please fully charge phone's battery!

thanks a lot sir..,at last after how many days of waiting for solution the phone now is ok.,.no need to replace my customers phone..,