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02-05-2016, 22:42 | #1 (permalink) |
Junior Member Join Date: Jan 2015
Posts: 8
Member: 2329608 Status: Offline Thanks Meter: 0 | Screen locked LG H634 I have a screen locked H634. Will the Octoplus "Reset Screen Lock" tool possible brick/wipe or otherwise hurt my phone. Do I need to make sure the phone is a certain Android version before I try it? Any other things I need to consider before trying it. All I can think is that debug mode is turned off and I think Cricket has a locked bootloader. Thanks |
02-06-2016, 10:53 | #2 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,816
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407 | Hello. In order to perform Reset Screen lock operation You don't need to Enable USB Debugging, accordingly to the software manual ( press Cable & Manual button) You need to put the phone into Emergency ( Download mode): To enter emergency mode, disconnect cable, disconnect battery, press and hold "Vol+" button and connect USB cable. After follow software instructions, this type of operation will not get access to Your data or damage your data. |
03-08-2016, 21:18 | #3 (permalink) |
Junior Member Join Date: Jan 2015
Posts: 8
Member: 2329608 Status: Offline Thanks Meter: 0 | Still stuck Hi! Thanks for the reply! I keep getting "Could not detect mode!" I put it into Emergency mode or Firmware Update mode which comes up on the screen after I perform the steps. Any other ideas on where I should go with this? I've tried the other USB ports etc. Thanks Jim |
03-09-2016, 09:08 | #4 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,816
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407 | Please, make sure that You install all drives, after You put the phone into Emergency mode, open device manager and check which device is appear and post here result. |
03-09-2016, 17:58 | #5 (permalink) |
Junior Member Join Date: Jan 2015
Posts: 8
Member: 2329608 Status: Offline Thanks Meter: 0 | Device Mgr info Device Manager -Portable Devices --LG G Stylo - there is a caution symbol on it ---Properties>General>This device cannot start (Code 10) -Ports (COM & LPT) --USB Serial Port (COM13) ---Properties>General>This device is working properly. What do you think? |
03-09-2016, 18:15 | #6 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,816
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407 | Try to use different USB ports for connection. Try to process the phone on another, clean (with only necessary drivers installed) PC. |
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