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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 09-20-2015, 13:26   #1 (permalink)
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select correct id


Welcome to Octoplus/Octopus Box LG Software version 1.9.6
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM213
Selected model: F160K
Reading info...
Model ID: Web download info not found
Incompatible model ID!
Please, select correct model!
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM213
Selected model: F160K
Reading info...
Model ID: Web download info not found
Incompatible model ID!
Please, select correct model!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM213
Selected model: F160K
Reading info...
Model ID: Web download info not found
Incompatible model ID!
Please, select correct model!
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM213
Selected model: F160L
Reading info...
Model ID: Web download info not found
Incompatible model ID!
Please, select correct model!
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Old 09-21-2015, 09:56   #2 (permalink)
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Hello.

What is exact state of the phone and what operation You want to perform?
Please install latest Software version and repeat desired operation. Post here the result.
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