Skip Read/Write QCN during the Unlock/Reset Security Greyed Out [Answered] - GSM-Forum

cafonabob1 · 09-01-2018, 01:32

Hi,

On a lot of newer LG phones this option is grayed out. Can you enable it please? We are doing a lot of phones and now it forces backup and takes 20 minutes to do any process (if newer firmware we need to wait 20 minutes and then fail. Try again wait 20 minutes write IMEI, Wait 20 minutes to unlock and IMEI 0, wait 20 minutes to write IMEI again, etc...). Don't need backup, can always write from working device. Please help. Thank you!

Bob

Welcome to Octoplus/Octopus Box LG Software version 2.8.8
--------------------------------------------------------------------------------

Checking data...OK
Platform: LG Qualcomm
Selected port: COM183
Selected model: H910
Reading info...
Model ID: LG-H910
IMEI: 351746-08-164709-4
Android version: 7.0
Battery level: 87%
SW Version: H91010p
Mode: Normal
Firmware compiled date: May 22 2017
Firmware compiled time: 05:00:00
Firmware released date: Aug 11 2017
Firmware released time: 19:15:12
SW Version: MPSS.TH.2.0.1.c3-00045-M8996FAAAANAZM-1
IMEI: 351746xxxxxx
Bluetooth address: DC:0B:34:1F:8F:70
Wi-Fi MAC address: DC:0B:34:B6:95:EC
SPC: 000000
Fixing IMEI...
New IMEI: 351746xxxxx
Write security backup function doesn't work for this device with latest
firmware versions. If you'll encounter any problem during Repair IMEI
operation - you won't be able to restore the phone to it's initial state, so
proceed at your own risk.

Continue?
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "H910_351746081647094_31-08-2018_19-58-03.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading security area...OK
Backup saved to "H910_351746081647094_31-08-2018_20-22-42.SEC"
Writing security area...OK
Switching to Normal mode...
Found model LGH910AT* ÿh Gø at port COM183
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
IMEI successfully fixed!
Rebooting phone...
Performed by 2.8.8 Software version.

cafonabob1 · 09-01-2018, 06:34

Want to skip this part. Don't care if brick device.

Write security backup function doesn't work for this device with latest
firmware versions. If you'll encounter any problem during Repair IMEI
operation - you won't be able to restore the phone to it's initial state, so
proceed at your own risk.

Continue?
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!

Octopus box · 09-01-2018, 09:50

Hi.

OK, please write for which model exactly You need this option and we will prepare test Software version for You.

cafonabob1 · 09-02-2018, 02:27

I see this on all models V20 and newer (H910, H918, LS997,VS995, H871, H872, H873, US993)

cafonabob1 · 09-02-2018, 02:29

I just want to have the option to skip this security backup because it takes far too long. Thanks!

Octopus box · 09-03-2018, 15:03

We have added that option into Software, please, download and install the latest test Software version from the Support Area.

cafonabob1 · 09-20-2018, 18:15

That is so much better. Repair IMEI + Unlock would take 45 minutes before. Now is 3-4 minutes. Thank you.

cafonabob1 · 09-20-2018, 19:33

Wait. This solution you don't pick up signal after unlock. It keeps searching. I tested with 4 units. Better test more. Thanks

cafonabob1 · 09-20-2018, 20:07

How to write security backup from other device now? These 4 devices after unlock keep searching/no service/searching/no service. If I remove SIM card picks up strong signal but 0db with SIM card.

09-01-2018, 01:32	#1 (permalink)
cafonabob1 No Life Poster Join Date: Apr 2010 Location: NYC/USA Posts: 733 Member: 1283129 Status: Offline Thanks Meter: 135	Skip Read/Write QCN during the Unlock/Reset Security Greyed Out [Answered] Hi, On a lot of newer LG phones this option is grayed out. Can you enable it please? We are doing a lot of phones and now it forces backup and takes 20 minutes to do any process (if newer firmware we need to wait 20 minutes and then fail. Try again wait 20 minutes write IMEI, Wait 20 minutes to unlock and IMEI 0, wait 20 minutes to write IMEI again, etc...). Don't need backup, can always write from working device. Please help. Thank you! Bob Welcome to Octoplus/Octopus Box LG Software version 2.8.8 -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM183 Selected model: H910 Reading info... Model ID: LG-H910 IMEI: 351746-08-164709-4 Android version: 7.0 Battery level: 87% SW Version: H91010p Mode: Normal Firmware compiled date: May 22 2017 Firmware compiled time: 05:00:00 Firmware released date: Aug 11 2017 Firmware released time: 19:15:12 SW Version: MPSS.TH.2.0.1.c3-00045-M8996FAAAANAZM-1 IMEI: 351746xxxxxx Bluetooth address: DC:0B:34:1F:8F:70 Wi-Fi MAC address: DC:0B:34:B6:95:EC SPC: 000000 Fixing IMEI... New IMEI: 351746xxxxx Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Reading QCN... Send SPC...OK Reading Mobile Property...OK Reading Feature Mask...OK Reading Roaming List 0...OK Reading NV_Numbered Items...OK Reading NV_Numbered SIM1 Items...OK Reading NV_Numbered SIM2 Items...OK Reading NV Items...OK Reading EFS...OK Reading Provisioning Items...OK Reading QCN done! Backup saved to "H910_351746081647094_31-08-2018_19-58-03.qcn" Switching to Download mode...OK Initializing flash...OK Reading partitions...OK Reading security area...OK Backup saved to "H910_351746081647094_31-08-2018_20-22-42.SEC" Writing security area...OK Switching to Normal mode... Found model LGH910AT* ÿh Gø at port COM183 Send SPC...OK Writing QCN... Writing NV_Numbered Items...OK Writing NV_Numbered SIM1 Items...OK Writing NV_Numbered SIM2 Items...OK Writing QCN done! IMEI successfully fixed! Rebooting phone... Performed by 2.8.8 Software version. Last edited by Octopus box; 09-01-2018 at 09:50.

09-01-2018, 06:34	#2 (permalink)
cafonabob1 No Life Poster Join Date: Apr 2010 Location: NYC/USA Posts: 733 Member: 1283129 Status: Offline Thanks Meter: 135	Want to skip this part. Don't care if brick device. Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Reading QCN... Send SPC...OK Reading Mobile Property...OK Reading Feature Mask...OK Reading Roaming List 0...OK Reading NV_Numbered Items...OK Reading NV_Numbered SIM1 Items...OK Reading NV_Numbered SIM2 Items...OK Reading NV Items...OK Reading EFS...OK Reading Provisioning Items...OK Reading QCN done!

09-01-2018, 09:50	#3 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,869 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,418	Hi. OK, please write for which model exactly You need this option and we will prepare test Software version for You.

09-02-2018, 02:27	#4 (permalink)
cafonabob1 No Life Poster Join Date: Apr 2010 Location: NYC/USA Posts: 733 Member: 1283129 Status: Offline Thanks Meter: 135	I see this on all models V20 and newer (H910, H918, LS997,VS995, H871, H872, H873, US993)

09-02-2018, 02:29	#5 (permalink)
cafonabob1 No Life Poster Join Date: Apr 2010 Location: NYC/USA Posts: 733 Member: 1283129 Status: Offline Thanks Meter: 135	I just want to have the option to skip this security backup because it takes far too long. Thanks!

09-03-2018, 15:03	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,869 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,418	We have added that option into Software, please, download and install the latest test Software version from the Support Area.

09-20-2018, 18:15	#7 (permalink)
cafonabob1 No Life Poster Join Date: Apr 2010 Location: NYC/USA Posts: 733 Member: 1283129 Status: Offline Thanks Meter: 135	That is so much better. Repair IMEI + Unlock would take 45 minutes before. Now is 3-4 minutes. Thank you.

09-20-2018, 19:33	#8 (permalink)
cafonabob1 No Life Poster Join Date: Apr 2010 Location: NYC/USA Posts: 733 Member: 1283129 Status: Offline Thanks Meter: 135	Wait. This solution you don't pick up signal after unlock. It keeps searching. I tested with 4 units. Better test more. Thanks

09-20-2018, 20:07	#9 (permalink)
cafonabob1 No Life Poster Join Date: Apr 2010 Location: NYC/USA Posts: 733 Member: 1283129 Status: Offline Thanks Meter: 135	How to write security backup from other device now? These 4 devices after unlock keep searching/no service/searching/no service. If I remove SIM card picks up strong signal but 0db with SIM card.