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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 04-23-2020, 14:37   #1 (permalink)
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Stuck on logo X520HM repair imei [Answered]


When repairing I leave it stuck on logo and consume 100 credits,

Bienvenido en Octoplus/Octopus Box LG Software version 3.0.1
--------------------------------------------------------------------------------
Plataforma: LG MTK
Puerto seleccionado: COM3
Velocidad seleccionada: 921600
Modelo seleccionado: X520HM
Selected USB connection type
Please, disconnect cable, reconnect battery, connect P999 cable (with 910k resistor)
or
Reconnect battery, press and hold "Vol+" for 10 seconds and connect Micro USB cable.
Phone found at port COM5
Mode: Emergency
Initializing flash...OK
Model ID: LM-X520HM
Plataforma: mt6765
Android version: 9
Versión de SW: LMX520HMAT-00-V10d-SCA-XXX-NOV-21-2019+0
LAF Version: 1.1
Product ID: 975GAN68BNT800PDP
IMEI: 355472-10-112102-0
Target operator: LAO
Hardware: rev_10
Battery level: 86%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 355472-10-112102-0
Dirección de Bluetooth: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Performed by 3.0.1 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Plataforma: LG MTK
Puerto seleccionado: COM6
Velocidad seleccionada: 921600
Modelo seleccionado: X520HM
Selected USB connection type
Please, disconnect cable, reconnect battery, connect P999 cable (with 910k resistor)
or
Reconnect battery, press and hold "Vol+" for 10 seconds and connect Micro USB cable.
Phone found at port COM5
Mode: Emergency
Initializing flash...OK
Model ID: LM-X520HM
Plataforma: mt6765
Android version: 9
Versión de SW: LMX520HMAT-00-V10d-SCA-XXX-NOV-21-2019+0
LAF Version: 1.1
Product ID: 975GAN68BNT800PDP
IMEI: 355472-10-112102-0
Target operator: LAO
Hardware: rev_10
Battery level: 86%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 355472-10-112102-0
Dirección de Bluetooth: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: jidasachigsm
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Too low balance to provide the security operation!
Your balance: 0 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Performed by 3.0.1 Software version.
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: cris-temgsm
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Checking data...OK
Plataforma: LG MTK
Puerto seleccionado: COM6
Velocidad seleccionada: 921600
Modelo seleccionado: X520HM
Selected USB connection type
Please, disconnect cable, reconnect battery, connect P999 cable (with 910k resistor)
or
Reconnect battery, press and hold "Vol+" for 10 seconds and connect Micro USB cable.
Phone found at port COM5
Mode: Emergency
Initializing flash...OK
Model ID: LM-X520HM
Plataforma: mt6765
Android version: 9
Versión de SW: LMX520HMAT-00-V10d-SCA-XXX-NOV-21-2019+0
LAF Version: 1.1
Product ID: 975GAN68BNT800PDP
IMEI: 355472-10-112102-0
Target operator: LAO
Hardware: rev_10
Battery level: 86%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 355472-10-112102-0
Dirección de Bluetooth: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: cris-temgsm
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Restablecimiento de IMEI...
New IMEI A: 355472-10-112104-6
Patching security...
Escritura de la zona de seguridad...OK
Removing write protection...OK
Reconnecting phone...
Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.
Phone found at port COM5
Mode: Emergency
Initializing flash...OK
Borramiento part 1...OK
Reconnecting phone...
Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.
Phone found at port COM5
Mode: Emergency
Initializing flash...OK
Borramiento part 2...OK
IMEI reparado con éxito
Please, reboot the phone manually.
Performed by 3.0.1 Software version.
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Old 04-23-2020, 15:21   #2 (permalink)
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Quote:
Performed by 3.0.1 Software version.
Download and install the latest test Software version from the Support Area and repeat operation again, we've added You one more attempt and use forum search button in future, it's not hard
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