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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 05-18-2011, 14:32   #1 (permalink)
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team help in GW620r

hi team please help i have GW620R i wanna to unlock it but i have problem in mobile usb driver any solution thanks

and this is a problem picture link

untitled.JPG - 4shared.com - photo sharing - download image
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Old 05-18-2011, 15:19   #2 (permalink)
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Hello.
What driver have You installed? You need to install this driver: http://octopusbox.com/files/drivers/...in7_LGEAll.zip.
Also please re-upload the screenshot, the file link that you have posted is not valid.
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Old 05-18-2011, 15:32   #3 (permalink)
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Old 05-18-2011, 17:03   #4 (permalink)
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If your phone don't connect in Normal mode please try to do Hard Reset.
Info is here: http://forum.gsmhosting.com/vbb/f594...4/#post7036276.
If this will not help, please put the phone into Emergency mode manually (reconnect the battery, press and hold "1" + "Power On" keys, insert the cable) and write the firmware from the support area.
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Old 05-18-2011, 17:46   #5 (permalink)
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ser u have flash file for this phone ?
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Old 05-19-2011, 06:43   #6 (permalink)
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Quote:
Originally Posted by amer_a_82 View Post
ser u have flash file for this phone ?
You can download firmware from the support area.
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Old 05-19-2011, 09:44   #7 (permalink)
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ser i flash it and unlock it but phone put NO service and not registered on network what i do ?
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Old 05-19-2011, 10:05   #8 (permalink)
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Please try to make repair NVM. Also post here full Octopus Box software log with your actions.
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Old 05-19-2011, 10:22   #9 (permalink)
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i flash it by this flash

GW620R-V10f-JAN-18-2010-RGS-CA_DZ+0.zip

and this phone info

Platform: LG Qualcomm
Selected port: COM71
Selected model: GW620R
Mode: Normal
Phone model: GW620R
SW Version: GW620R-M76xx-V10f-JAN-18-2010-XX
IMEI: 357916-03-037011-4
Bluetooth address: 8C:54:1D:9C:FE:1B
Firmware compiled date: Aug 04 2009
Firmware compiled time: 17:00:00
Firmware released date: Jan 18 2010
Firmware released time: 11:09:30
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Old 05-19-2011, 10:25   #10 (permalink)
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i repair NVm and its same no service
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Old 05-19-2011, 10:32   #11 (permalink)
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Try to re-flash the phone with the firmware for GW620. If it doesn't help - check phone's hardware.
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Old 05-19-2011, 10:34   #12 (permalink)
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any custom firmware ?
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Old 05-19-2011, 14:15   #13 (permalink)
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Please try "GW620-V10e-DEC-14-2009-EUY-XX-DZ+0".
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