There was no block on our boxes before update. What is wrong octopus? [Solved] - GSM-Forum

paabu12 · 02-11-2012, 21:44

I have two octopus boxes old and new.

old works flawless but new appears ****ty after updating to 2.0.3

sent several emails with serial number and no one is responding for over a week.

What is going on? Why set our cards to be blocked on 3 updates?

Please fix your servers and free our cards to work with our customers

Octopus box · 02-13-2012, 08:05

Hello.
Why You updated your card many times? You need to update it only one time, no need to update it more. Please write us to PM your cards S/N, We will check.

paabu12 · 02-13-2012, 23:50

Quote:

Originally Posted by Octopus box

Hello.
Why You updated your card many times? You need to update it only one time, no need to update it more. Please write us to PM your cards S/N, We will check.

Like I wrote above, "sent several emails with serial number and no one is responding for over a week."

The update only came after the block by your server.
But anyway, My card SN is: 020XXXXX
Thanks in advance

Octopus box · 02-14-2012, 07:06

Update your card (box) again now.

paabu12 · 02-14-2012, 23:28

So far so good

please do not block my card again and I will not update my card anymore

Thanks

Octopus box · 02-15-2012, 07:13

We didn't block your card - every card has limit of update count, the number of updates of your card has reached the maximum value.

02-11-2012, 21:44	#1 (permalink)
paabu12 Freak Poster Join Date: Oct 2007 Location: Washington, DC USA Posts: 208 Member: 605364 Status: Offline Thanks Meter: 36	There was no block on our boxes before update. What is wrong octopus? [Solved] I have two octopus boxes old and new. old works flawless but new appears ***ty after updating to 2.0.3 sent several emails with serial number and no one is responding for over a week. What is going on? Why set our cards to be blocked on 3 updates? Please fix your servers and free our cards to work with our customers Last edited by Octopus box; 02-15-2012 at 07:42.*

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02-13-2012, 08:05	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. Why You updated your card many times? You need to update it only one time, no need to update it more. Please write us to PM your cards S/N, We will check.

02-14-2012, 07:06	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Update your card (box) again now.

02-14-2012, 23:28	#5 (permalink)
paabu12 Freak Poster Join Date: Oct 2007 Location: Washington, DC USA Posts: 208 Member: 605364 Status: Offline Thanks Meter: 36	So far so good please do not block my card again and I will not update my card anymore Thanks

02-15-2012, 07:13	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	We didn't block your card - every card has limit of update count, the number of updates of your card has reached the maximum value.