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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 07-16-2019, 12:08   #1 (permalink)
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Tp450 unlock failed credit used [Answered]


Welcome to Octoplus/Octopus Box LG Software version 2.9.5
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM66
Selected model: TP450
Reading info...
Model ID: LG-TP450
IMEI: 357016-08-648504-7
Android version: 7.0
Battery level: 51%
Mode: Normal
Firmware compiled date: Jul 27 2017
Firmware compiled time: 05:00:00
Firmware released date: Aug 21 2017
Firmware released time: 12:34:53
SW Version: MPSS.TA.2.3.c4-00026-8940_GEN_PACK-1
IMEI: 357016-08-648504-7
SPC: 000000
Checking root access...
Initializing ADB...OK
Waiting for phone...OK
Phone is already rooted.
--------------------------------------------------------------------------------
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: gasima
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 104 credits.
To perform "Unlock" operation you need to have 100 credits.
Sending exploit...OK
Executing exploit...OK
Sending data to server...OK
Calculating. Please Wait...OK
Unlocking...
Unlock Failed
Please, reboot the phone and try again.
Rebooting phone...
Performed by 2.9.5 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM66
Selected model: TP450
Reading info...
Model ID: LG-TP450
IMEI: 357016-08-648504-7
Android version: 7.0
Battery level: 50%
Mode: Normal
Firmware compiled date: Jul 27 2017
Firmware compiled time: 05:00:00
Firmware released date: Aug 21 2017
Firmware released time: 12:34:53
SW Version: MPSS.TA.2.3.c4-00026-8940_GEN_PACK-1
IMEI: 357016-08-648504-7
SPC: 000000
Checking root access...
Initializing ADB...OK
Waiting for phone...OK
Phone is already rooted.
--------------------------------------------------------------------------------
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: gasima
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 4 credits.
To perform "Unlock" operation you need to have 0 credits.
Sending exploit...OK
Executing exploit...OK
Sending data to server...OK
Calculating. Please Wait...OK
Unlocking...
Unlock Failed
Please, reboot the phone and try again.
Rebooting phone...
Performed by 2.9.5 Software version.
 
Old 07-16-2019, 12:43   #2 (permalink)
Freak Poster
 
Join Date: Oct 2005
Location: Middle-Earth
Posts: 442
Member: 190274
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Thanks Meter: 47
I have flashed, rooted again and still same error. Please refund credits.

Welcome to Octoplus/Octopus Box LG Software version 2.9.5
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM66
Selected model: TP450
Reading info...
Model ID: LG-TP450
IMEI: 357016-08-648504-7
Android version: 7.0
Battery level: 51%
Mode: Normal
Firmware compiled date: Jul 27 2017
Firmware compiled time: 05:00:00
Firmware released date: Mar 29 2018
Firmware released time: 11:56:27
SW Version: MPSS.TA.2.3.c4-00026-8940_GEN_PACK-1
IMEI: 357016-08-648504-7
SPC: 000000
Checking root access...
Initializing ADB...OK
Waiting for phone...OK
Phone is already rooted.
--------------------------------------------------------------------------------
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: gasima
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 4 credits.
To perform "Unlock" operation you need to have 0 credits.
Sending exploit...OK
Executing exploit...OK
Sending data to server...OK
Calculating. Please Wait...OK
Unlocking...
Unlock Failed
Please, reboot the phone and try again.
Rebooting phone...
Performed by 2.9.5 Software version.
 
Old 07-16-2019, 12:50   #3 (permalink)
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2. Server Credits issues
Server credits issues, like credits loss, double charge must be reported as soon as possible to the following e-mail [email protected], but not later than 7 days after operation has been performed. Issue report must contain log files, box serial number and Octoplus credits username.
Be aware that outdated claims will be declined. For more information please refer to Credits Issues Troubleshooting on our web or support forum.
 
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