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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 10-15-2012, 22:11   #1 (permalink)
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[unlock] LG E400r problem

hi

log with emergency mode

Welcome to Octopus Box LG Software version 2.2.6
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM24
Selected model: E400r
Reading info...OK
Mode: Emergency
Model ID: BS/E400R/7D
Incompatible model ID!
Please, select correct model!

log with nomal mode

Platform: LG Qualcomm
Selected port: COM24
Selected model: E400r
Reading info...OK
Mode: Normal
Model ID: E400R
Incompatible model ID!
Please, select correct model!

it's fido canada phone.
 
Old 10-16-2012, 05:55   #2 (permalink)
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Hello.
Please contact us to Sonork or to Yahoo! Messenger, we will prepare test version for You.
 
Old 10-16-2012, 06:40   #3 (permalink)
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We have sent You test software version to your PM. Please try to Unlock with this version and write the result here.
 
Old 10-16-2012, 22:57   #4 (permalink)
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test version keep fail. emergency mode didnt work neither.
(4 different pc and 5 type of usb cable)

Platform: LG Qualcomm
Selected port: COM24
Selected model: E400r
Reading info...OK
Mode: Emergency
Model ID: BS/E400R/7D
Unlocking...
To avoid damaging your phone, please, follow these simple precautions:
Use a clean PC (without any installed drivers and software for BlackBerry phones, modem Dashboard software, Phone PC suites software).
Please, make sure the phone's battery is fully charged.
You should not run any other programs or attach new devices to your computer during this operation!
Sending loader...Failed!
Resource file was not found!
 
Old 12-21-2012, 18:04   #5 (permalink)
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Octopus 2.3.6

Code:
Platform: LG Qualcomm
Selected port: COM280
Selected model: E400r
Reading info...OK
Mode: Normal
Model ID: E400R
Firmware compiled date: Apr 02 2012
Firmware compiled time: 06:00:00
Firmware released date: Aug  9 2012
Firmware released time: 14:12:00
SW Version: E0_CA-M7225A-V11e-AUG-09-2012-XX
IMEI: 013305-00-060008-8
Bluetooth address: E8:92:A4:9E:E9:67
Switching to Download mode...OK
Unlocking...
To avoid damaging your phone, please, follow these simple precautions:
Use a clean PC (without any installed drivers and software for BlackBerry phones, modem Dashboard software, Phone PC suites software).
Please, make sure the phone's battery is fully charged.
You should not run any other programs or attach new devices to your computer during this operation!
Sending loader...Failed!
Resource file was not found!
 
Old 12-24-2012, 05:58   #6 (permalink)
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Please take out SD and SIM cards and try again.
 
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