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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 02-19-2018, 16:11   #1 (permalink)
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Unlock LG G5 LS992 Android 7.0 question [Answered]


Hi

I am trying to unlock Lg LS992 Sprint with android 7.0 and failed here are the logs:


Welcome to Octoplus/Octopus Box LG Software version 2.7.9
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM71
Selected model: LS992
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LGLS992
Phone firmware version: LGLS992AT-00-ZVD-SPR-US-NOV-02-2017+00
Kernel version: 3.18.31-perf-g9707626-00026-g45f1ad3 (lgmobile@LGEACI8R13) (gcc version 4.9 20150123 (prerelease) (GCC) ) #1 SMP PREEMPT Thu Nov 2 10:06:38 KST 201
Android version: 7.0
Hardware: Qualcomm Technologies, Inc MSM8996 AArch64 Processor rev 2 (aarch64)
Please, type ##3424# to get SPC / MSL / Service Code...OK
Go to "Diag" menu and select "Enable" option.
Found model STSUVH15:ÿd at port COM9
Incompatible model ID!
Found model at port COM9
Reading info...
Mode: Normal
Firmware compiled date: Nov 23 2010
Firmware compiled time: 16:00:00
Firmware released date: Nov 23 2010
Firmware released time: 16:58:54
SW Version: D3600-STSUVH-1576
IMEI: 355569-04-267410-6
Bluetooth address: DC:0B:34:18:257
Wi-Fi MAC address: DC:0B:34:80:96:EB
MEID: A1000004BBE621
Mobile ESN: 80E50482
MDN: 000-000-2546
User Lock Code: 0000
SID/NID: 2004 / 65535
MCC: 310
MNC: 00
MIN1: 00010000
MIN2: 000
Performed by 2.7.9 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM71
Selected model: LS992
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LGLS992
Phone firmware version: LGLS992AT-00-ZVD-SPR-US-NOV-02-2017+00
Kernel version: 3.18.31-perf-g9707626-00026-g45f1ad3 (lgmobile@LGEACI8R13) (gcc version 4.9 20150123 (prerelease) (GCC) ) #1 SMP PREEMPT Thu Nov 2 10:06:38 KST 201
Android version: 7.0
Hardware: Qualcomm Technologies, Inc MSM8996 AArch64 Processor rev 2 (aarch64)
Please, type ##3424# to get SPC / MSL / Service Code...OK
Go to "Diag" menu and select "Enable" option.
Found model STSUVH15:ÿd at port COM9
Incompatible model ID!
Found model at port COM9
Reading info...
Mode: Normal
Firmware compiled date: Nov 23 2010
Firmware compiled time: 16:00:00
Firmware released date: Nov 23 2010
Firmware released time: 16:58:54
SW Version: D3600-STSUVH-1576
IMEI: 355569-04-267410-6
Bluetooth address: DC:0B:34:18:257
Wi-Fi MAC address: DC:0B:34:80:96:EB
MEID: A1000004BBE621
Mobile ESN: 80E50482
MDN: 000-000-2546
User Lock Code: 0000
SID/NID: 2004 / 65535
MCC: 310
MNC: 00
MIN1: 00010000
MIN2: 000
Performed by 2.7.9 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM71
Selected model: LS992
Reading info...
IMEI: 355602-07-395254-5
Android version: 7.0
Battery level: 29%
SW Version: LS992ZVD
Mode: Emergency
Initializing flash...OK
SW version: LS992ZVD_00
Android version: 7.0
LAF Version: 1.1
Product ID: PT02S160816002241
IMEI: 355602-07-395254-5
Target operator: SPR
Hardware: rev_10
Unlock operation is currently not supported for your phone's firmware.
Reading partitions...OK
Reading Carrier...OK
Unlocking...OK
Writing Carrier...
LAF Error: 80000121.
Trying second method...Failed!
LAF Error: 00000000.
Unlock operation is currently not supported for your phone's firmware.
Performed by 2.7.9 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM71
Selected model: LS992
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LGLS992
Phone firmware version: LGLS992AT-00-ZVD-SPR-US-NOV-02-2017+00
Kernel version: 3.18.31-perf-g9707626-00026-g45f1ad3 (lgmobile@LGEACI8R13) (gcc version 4.9 20150123 (prerelease) (GCC) ) #1 SMP PREEMPT Thu Nov 2 10:06:38 KST 201
Android version: 7.0
Hardware: Qualcomm Technologies, Inc MSM8996 AArch64 Processor rev 2 (aarch64)
Please, type ##3424# to get SPC / MSL / Service Code...OK
Input , go to "Diag" menu and select "Enable" option.
Found model STSUVH15:ÿd at port COM9
Incompatible model ID!
Found model at port COM9
Reading info...
Mode: Normal
Firmware compiled date: Nov 23 2010
Firmware compiled time: 16:00:00
Firmware released date: Nov 23 2010
Firmware released time: 16:58:54
SW Version: D3600-STSUVH-1576
IMEI: 355569-04-267410-6
Bluetooth address: DC:0B:34:18:257
Wi-Fi MAC address: DC:0B:34:80:96:EB
MEID: A1000004BBE621
Mobile ESN: 80E50482
MDN: 000-000-2546
User Lock Code: 0000
SID/NID: 2004 / 65535
MCC: 310
MNC: 00
MIN1: 00010000
MIN2: 000
Performed by 2.7.9 Software version.

Last edited by Octopus box; 02-20-2018 at 10:28.
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Old 02-20-2018, 08:49   #2 (permalink)
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Hello.

Unfortunately, currently no solution on how to unlock this device with ZVD firmware version:

Quote:
Unlock operation is currently not supported for your phone's firmware.

Last edited by Octopus box; 02-20-2018 at 10:27.
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Old 02-20-2018, 12:34   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Unfortunately, currently no solution on how to unlock this device with ZVD firmware version:

what firmware can i flash to unlock the phone.
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Old 02-20-2018, 13:22   #4 (permalink)
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You can't flash with any other firmware, if You will try to downgrade phone's firmware version, You will damage your device. Please, stay tuned for future updates, we are working on solutions.
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Old 04-21-2018, 18:42   #5 (permalink)
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Is avaible unlock for LS992ZVF ??
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Old 04-21-2018, 18:46   #6 (permalink)
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Still not supported at the moment.
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Old 06-11-2018, 10:06   #7 (permalink)
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Can it be downgraded via jtag? i understand that downgade via regular flashung will kill phone but what about full flash via jtag?
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Old 06-11-2018, 11:14   #8 (permalink)
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You can try to write modem part of older firmware via eMMC. Read Full flash from the device before writing.
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