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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 06-19-2016, 00:42   #1 (permalink)
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unlock lg v495


Hi octopus team, i'm trying unlock a lg v495 but i cant connet the log is:

18/06/2016 19:17:34 > Platform: LG Qualcomm
18/06/2016 19:17:34 > Selected port: COM3
18/06/2016 19:17:34 > Selected model: V496
18/06/2016 19:17:34 > Reading info...
18/06/2016 19:17:47 > Could not detect mode!
18/06/2016 19:17:47 > Performed by 2.3.4 software version.

so how can i connect correctly this tablet? thanks!
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Old 06-19-2016, 05:41   #2 (permalink)
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First power on phone without sim and go to setting devolper option on and tick usb dubbug

then phone connect with pc directly port

then unlock
after success report


Br,
unlockinfo
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Old 06-19-2016, 07:32   #3 (permalink)
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i did that but the box doesn't recognize the tablet, its like the box expected a com port but the tablet does not generate one
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Old 06-19-2016, 07:39   #4 (permalink)
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i send u software version pm and check
after check reply

br,
unlockinfo
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Old 06-19-2016, 13:26   #5 (permalink)
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Quote:
Originally Posted by Unlockinfo View Post
i send u software version pm and check
after check reply

br,
unlockinfo
keep the same error

Welcome to Octoplus/Octopus Box LG Software version 2.3.4.3
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM23
Selected model: V495
Reading info...
Could not detect mode!
Performed by 2.3.4.3 software version.
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Old 06-19-2016, 13:34   #6 (permalink)
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First Chck driver ,,
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Old 06-19-2016, 13:55   #7 (permalink)
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Quote:
Originally Posted by Unlockinfo View Post
First Chck driver ,,
octopus require a com port for unlock this tablet?
cause the tablet its not generating any com port, its only connected throught adb and i check the connection and its ok
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Old 06-19-2016, 14:05   #8 (permalink)
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Quote:
octopus require a com port for unlock this tablet?
cause the tablet its not generating any com port, its only connected throught adb and i check the connection and its ok
check modem driver and select port
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Old 06-19-2016, 15:11   #9 (permalink)
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Quote:
Originally Posted by Unlockinfo View Post
check modem driver and select port
theres no modem driver, the tablet only connect adb and ptp
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Old 06-20-2016, 05:38   #10 (permalink)
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Quote:
theres no modem driver, the tablet only connect adb and ptp
Try This Procedure Direct Unlock

Remove SD and SIM cards from the phone;
Connect powered-on phone to PC with Micro USB cable;
Install necessary driver;
Click "Unlock" button;
Follow software instructions (prompts).
Note: To connect the phone in Normal Mode, do the next: Go to "Settings -> PC connection -> USB connection type -> Select USB Connection method" and select "LG Software" ("PC Software").



Br,
unlockinfo
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Old 06-20-2016, 08:20   #11 (permalink)
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@reinaldod

Hello.

If on your device Android 5.x version, please first Enable USB Debugging mode, then connect phone to PC and select Charge only -type of connection, after try to perform Unlock operation, also check that drives are correctly installed and device connected directly to USB port of your PC, don't use HUBS.
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