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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 05-21-2012, 13:36   #1 (permalink)
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urgent help needed gsmserver team!!!

hi to all
plz octopus box team solve my problem, when I open octopus software it ask for card update and when I follow the instruction everything is going well but at end it give me this error plz check it for me as fast as soon cos I need to work with your great box!
this the error I got:
......................
.......................
SELECTED CARD:XXXXXXX
UPDATES COUNT:3
UPDATES LIMIT :3
ACTIVATIONS:
-LG( VER 2,3 )
CREATING SECURE CONNECTION...
THE NUMBER OF UPDATES HAS EXCEEDED THE MAXIMUM VALUE!
COULDE NOT CREATE SECURE CONNECTION!


thanks in advance
br abdelfattah
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Old 05-21-2012, 13:52   #2 (permalink)
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Please write us to PM your card S/N.
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Old 05-21-2012, 13:56   #3 (permalink)
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card s/n XXXXXXXXXX
thanks for fast support
br abdelfattah

Last edited by Octopus box; 05-21-2012 at 14:03.
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Old 05-21-2012, 14:03   #4 (permalink)
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Please re-update your card now again. Also please never post here your card S/N, only to PM.
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Old 05-21-2012, 14:25   #5 (permalink)
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ok great team and many thanks to you
always good support from octopus box server

br abdelfattah
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