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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 02-12-2020, 06:50   #1 (permalink)
Freak Poster
 
Join Date: Apr 2013
Location: Africa
Posts: 167
Member: 1917743
Status: Offline
Thanks Meter: 36
Smile X120EMW unlock question [Solved]


unlock failed and now stuck at LG logo

Quote:
Welcome to Octoplus/Octopus Box LG Software version 2.9.9
--------------------------------------------------------------------------------
Platform: LG MTK
Selected port: COM1
Selected baudrate: 921600
Selected model: X120EMW
Selected USB connection type
Please, disconnect cable, reconnect battery, connect P999 cable (with 910k resistor)
or
Reconnect battery, press and hold "Vol+" for 10 seconds and connect Micro USB cable.Canceled!
Performed by 2.9.9 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM1
Selected baudrate: 921600
Selected model: X120EMW
Selected USB connection type
Please, disconnect cable, reconnect battery, connect P999 cable (with 910k resistor)
or
Reconnect battery, press and hold "Vol+" for 10 seconds and connect Micro USB cable.Canceled!
Performed by 2.9.9 Software version.
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: cobBy25n
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Platform: LG MTK
Selected port: COM87
Selected baudrate: 921600
Selected model: X120EMW
Selected USB connection type
Please, disconnect cable, reconnect battery, connect P999 cable (with 910k resistor)
or
Reconnect battery, press and hold "Vol+" for 10 seconds and connect Micro USB cable.
Phone found at port COM88
Mode: Emergency
Initializing flash...OK
Model ID: LM-X120EMW
Platform: mt6739
Android version: 9
SW version: LMX120EMWAT-64-V10n-EEA-XX-NOV-06-2019+0
LAF Version: 1.1
Product ID: WI10S190707007798
IMEI: 356276-10-100311-5
Target operator: LAO
Hardware: rev_10
Battery level: 72%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI A: 356276-10-100311-5
IMEI B: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Performed by 2.9.9 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM87
Selected baudrate: 921600
Selected model: X120EMW
Selected USB connection type
Please, disconnect cable, reconnect battery, connect P999 cable (with 910k resistor)
or
Reconnect battery, press and hold "Vol+" for 10 seconds and connect Micro USB cable.
Phone found at port COM88
Mode: Emergency
Initializing flash...OK
Model ID: LM-X120EMW
Platform: mt6739
Android version: 9
SW version: LMX120EMWAT-64-V10n-EEA-XX-NOV-06-2019+0
LAF Version: 1.1
Product ID: WI10S190707007798
IMEI: 356276-10-100311-5
Target operator: LAO
Hardware: rev_10
Battery level: 72%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI A: 356276-10-100311-5
IMEI B: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: cobBy25n
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Unlocking...OK
Writing security area...OK
Removing write protection...OK
Reconnecting phone...
Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.
Phone found at port COM88
Mode: Emergency
Initializing flash...OK
Erasing part 1...
Performed by 2.9.9 Software version.

Last edited by Octopus support; 02-12-2020 at 08:27. Reason: typo
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Old 02-12-2020, 08:26   #2 (permalink)
Product Supporter
 
Octopus support's Avatar
 
Join Date: Jan 2019
Location: USA, New York
Posts: 10,153
Member: 2891705
Status: Offline
Thanks Meter: 2,138
Hello.

We have added you one more attempt, please put phone into Download mode and repeat the operation once again, post here results.
  Reply With Quote
Old 02-12-2020, 08:43   #3 (permalink)
Freak Poster
 
Join Date: Apr 2013
Location: Africa
Posts: 167
Member: 1917743
Status: Offline
Thanks Meter: 36
Unlock done, working now.Just incase someone reads this, follow the prompts exactly (don't miss one)

Thanks

Quote:
Welcome to Octoplus/Octopus Box LG Software version 2.9.9
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: cobBy25n
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Platform: LG MTK
Selected port: COM87
Selected baudrate: 921600
Selected model: X120EMW
Selected USB connection type
Please, disconnect cable, reconnect battery, connect P999 cable (with
910k resistor)
or
Reconnect battery, press and hold "Vol+" for 10 seconds and connect
Micro USB cable.
Phone found at port COM88
Mode: Emergency
Initializing flash...OK
Model ID: LM-X120EMW
Platform: mt6739
Android version: 9
SW version: LMX120EMWAT-64-V10n-EEA-XX-NOV-06-2019+0
LAF Version: 1.1
Product ID: WI10S190707007798
IMEI: 356276-10-100311-5
Target operator: LAO
Hardware: rev_10
Battery level: 90%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI A: 356276-10-100311-5
IMEI B: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Performed by 2.9.9 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM87
Selected baudrate: 921600
Selected model: X120EMW
Selected USB connection type
Please, disconnect cable, reconnect battery, connect P999 cable (with
910k resistor)
or
Reconnect battery, press and hold "Vol+" for 10 seconds and connect
Micro USB cable.
Phone found at port COM88
Mode: Emergency
Initializing flash...OK
Model ID: LM-X120EMW
Platform: mt6739
Android version: 9
SW version: LMX120EMWAT-64-V10n-EEA-XX-NOV-06-2019+0
LAF Version: 1.1
Product ID: WI10S190707007798
IMEI: 356276-10-100311-5
Target operator: LAO
Hardware: rev_10
Battery level: 90%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI A: 356276-10-100311-5
IMEI B: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with latest
firmware versions. If you'll encounter any problem during Unlock operation
- you won't be able to restore the phone to it's initial state, so proceed at
your own risk.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: cobBy25n
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Unlocking...OK
Writing security area...OK
Removing write protection...OK
Reconnecting phone...
Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.
Phone found at port COM88
Mode: Emergency
Initializing flash...OK
Erasing part 1...OK
Reconnecting phone...
Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.
Phone found at port COM88
Mode: Emergency
Initializing flash...OK
Restore write protection...OK
Erasing part 2...OK
Phone successfully unlocked!
Please, reboot the phone manually.
Performed by 2.9.9 Software version.
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