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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 08-28-2018, 12:11   #1 (permalink)
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X240 repair problem [Answered]


Welcome to Octoplus/Octopus Box LG Software version 2.8.8
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM16
Selected baudrate: 921600
Selected model: X240
Selected USB connection type
Press and hold "Vol-" and connect cable.OK
Phone found.
CPU name: MT6737M
CPU revision: 8A00.CA00.0000.0000
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...
Detecting flash chip...
Failed!
Failed to detect flash chip!
Detecting EMMC flash chip...OK
Reading info...OK
Reading partitions...OK
Checking security...Failed!
--------------------------------------------------------------------------------
IMEI A: Bad
IMEI B: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
EMMC rpmb size: 4 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 15028 Mb
--------------------------------------------------------------------------------
Fixing IMEI A...
New IMEI A: 358817-03-059951-3
Reading NVRAM...Failed!
Performed by 2.8.8 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM16
Selected baudrate: 921600
Selected model: X240
Selected USB connection type
Press and hold "Vol-" and connect cable.OK
Phone found.
CPU name: MT6737M
CPU revision: 8A00.CA00.0000.0000
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...
Detecting flash chip...
Failed!
Failed to detect flash chip!
Detecting EMMC flash chip...OK
Reading info...OK
Reading partitions...OK
Checking security...Failed!
--------------------------------------------------------------------------------
IMEI A: Bad
IMEI B: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
EMMC rpmb size: 4 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 15028 Mb
--------------------------------------------------------------------------------
Unlocking...
Step 1/2...
Reading partitions...Failed!
Error code: PQLNVCFREW
Reading partitions...Failed!
Error code: PQLNVCFREW
Reading partitions...Failed!
Error code: PQLNVCFREW
Reading partitions...Failed!
Error code: PQLNVCFREW
Performed by 2.8.8 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM16
Selected baudrate: 115200
Selected model: X240
Selected USB connection type
Press and hold "Vol-" and connect cable.OK
Phone found.
CPU name: MT6737M
CPU revision: 8A00.CA00.0000.0000
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...
Detecting flash chip...
Failed!
Failed to detect flash chip!
Detecting EMMC flash chip...OK
Reading info...OK
Reading partitions...OK
Checking security...Failed!
--------------------------------------------------------------------------------
IMEI A: Bad
IMEI B: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
EMMC rpmb size: 4 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 15028 Mb
--------------------------------------------------------------------------------
Fixing IMEI B...
New IMEI B: 358817-03-059951-3
Reading NVRAM...Failed!
Performed by 2.8.8 Software version.

Last edited by Octopus box; 08-28-2018 at 14:35.
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Old 08-28-2018, 14:35   #2 (permalink)
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Location: Romania, Bucharest
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Hello.

Please read out 1 GB of custom flash (perform "Read Full Flash" operation and stop it when 1 GB of custom flash will be read out), pack the read out file, upload somewhere and post here link, we will research it, will check where can be the problem with your device and inform You here the result.
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