x240EMV UNLOCK DONE BUT 2 TIME CREDITS CONSUMED [Answered]

[danisajee]

i try unlock using last update phone hang on logo and took my credits..
their after i try with test software from support site and all ok unlock done nd hang on logo solved but it deduct 1 more time from my credit... request to return back my 100 credits ....

Checking data...OK
Platform: LG MTK
Selected port: COM460
Selected baudrate: 921600
Selected model: X420EMW
Selected USB connection type
Please, disconnect cable, reconnect battery, connect P999 cable (with 910k resistor)
or
Reconnect battery, press and hold "Vol+" for 10 seconds and connect Micro USB cable.
Phone found at port COM461
Mode: Emergency
Initializing flash...OK
Model ID: LM-X420EMW
Platform: mt6765
Android version: 9
SW version: LMX420EMWAT-64-V20c-EEA-XX-NOV-29-2019+0
LAF Version: 1.1
Product ID: HB93HGAD299YRE0017D
IMEI: 353615-10-097517-4
Target operator: LAO
Hardware: rev_11
Battery level: 29%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI A: 353615-10-097517-4
IMEI B: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: rickxxxxx
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Too low balance to provide the security operation!
Your balance: 0 credits.
To perform "Unlock" operation you need to have 100 credits.
Performed by 3.0.1.02 Software version.
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: rickxxxxxx
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM460
Selected baudrate: 921600
Selected model: X420EMW
Selected USB connection type
Please, disconnect cable, reconnect battery, connect P999 cable (with 910k resistor)
or
Reconnect battery, press and hold "Vol+" for 10 seconds and connect Micro USB cable.
Phone found at port COM461
Mode: Emergency
Initializing flash...OK
Model ID: LM-X420EMW
Platform: mt6765
Android version: 9
SW version: LMX420EMWAT-64-V20c-EEA-XX-NOV-29-2019+0
LAF Version: 1.1
Product ID: HB93HGAD299YRE0017D
IMEI: 353615-10-097517-4
Target operator: LAO
Hardware: rev_11
Battery level: 32%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI A: 353615-10-097517-4
IMEI B: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: rixxxxxx
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Unlocking...OK
Writing security area...OK
Erasing part 1...OK
Reconnecting phone...
Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.
Phone found at port COM461
Mode: Emergency
Initializing flash...OK
Restore write protection...OK
Erasing part 2...
Reconnecting phone...
Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.
Phone found at port COM461
Mode: Emergency
Initializing flash...OK
Reading partitions...OK
Phone successfully unlocked!
Performed by 3.0.1.02 Software version.

[Octopus box]

Hello.

We've replied to You in PM, please check it

[danisajee]

Originally Posted by Octopus box

Hello.

We've replied to You in PM, please check it

replied and waiting for refund.....

[Octopus box]

We've added credits back to your account