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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > NCK Team products > NCK Box Premium v2

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Old 12-18-2019, 20:08   #1 (permalink)
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Alcatel a503dl unlock network fail [ANSWERED]


I TRY FOR META MODE ITS SAY UNLOCKED BUT STILL LOCKED NETWORK


I TRY FOR FLASH MODE ITS SHOW THIS ERROR WHAT THE SOLUTION PLEASE


ERROR IS THIS


Starting alcatel helio Simlock, not disconnect phone untill done
[--0] writing to simlock
Error[0xc002002a]: STATUS_SEC_IMG_TYPE_MISMATCH
[helio]Wait untill phone will start charging.
[0]All done.


FULL INFO:






Exe version: NCKDongle AndroidMTK 2.6.4
Selected model: Alcatel OT-A503DL
Action: Unlock
Reinsert phone battery.
Battery must be charged.
Phone must be off with battery inside.
Please insert USB cable now...
Detected : MediaTek USB Port (COM41)
Boot mode: Brom
Phone detected...Please wait
BBCHIP: 6739 2 cb00
Using Algo 5.
Helio MT6739 phone detected, swithing to helio api
Helio enabled DRAM in First Da: TRUE
BBCHIP MT6739
[1]Storage EMMC
EMMC FW VERSION: 00:00:00:00:00:00:00:00
EMMC CID: 15010051453633 : 000000000000000000
EMMC UA SIZE: 0x3a3e00000
BOOT STYLE: EMMC BOOT
FULL LENGTH: 0x3a4a00000 [14.572 GB]
Status: USB_HIGH_SPEED
Detecting high speed port, wait......
If driver not installed, install high speed port driver.
If not need high speed port, disable it.
After repeat opperation.
Detected : MediaTek DA USB VCOM (Android) (COM36)
Phone have OTP partition.
MODEL FROM PROINFO: A503DL-2AKFUS7-R
SECRO FROM PROINFO: XAT4UTP0CT00
OTP IMEI: 015283000936828
Modem version: MOLY.LR12A.R3.MP.V30.4.P24
Starting alcatel helio Simlock, not disconnect phone untill done
[--0] writing to simlock
Error[0xc002002a]: STATUS_SEC_IMG_TYPE_MISMATCH
[helio]Wait untill phone will start charging.
[0]All done.
 
Old 12-20-2019, 00:43   #2 (permalink)
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Contact me by skype please with phone in hands, seems here differ security version and need to add this version in exe.
 
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Old 01-16-2020, 22:04   #3 (permalink)
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Quote:
Originally Posted by orbita View Post
Contact me by skype please with phone in hands, seems here differ security version and need to add this version in exe.

I have the same device, some news??


Exe version: NCKBox AndroidMTK 2.4
Selected model: Alcatel OT-A503DL
Action: Unlock
Reinsert phone battery.
Battery must be charged.
Phone must be off with battery inside.
Please insert USB cable now...
Detected : MediaTek USB Port (COM60)
Boot mode: Brom
Phone detected...Please wait
BBCHIP: 6739 2 cb00
Using Algo 5.
Helio MT6739 phone detected, swithing to helio api
Helio enabled DRAM in First Da: TRUE
BBCHIP MT6739
[1]Storage EMMC
EMMC FW VERSION: 00:00:00:00:00:00:00:00
EMMC CID: 15010051453633 : 000000000000000000
EMMC UA SIZE: 0x3a3e00000
BOOT STYLE: EMMC BOOT
FULL LENGTH: 0x3a4a00000 [14.572 GB]
Status: USB_HIGH_SPEED
Detecting high speed port, wait......
If driver not installed, install high speed port driver.
If not need high speed port, disable it.
After repeat opperation.
Detected : MediaTek DA USB VCOM (Android) (COM30)
Phone have OTP partition.
MODEL FROM PROINFO: A503DL-2AKFUS7-R
SECRO FROM PROINFO: XAT4UTP0CT00
OTP IMEI: 01528**********
Modem version: MOLY.LR12A.R3.MP.V30.4.P24
Starting alcatel helio Simlock, not disconnect phone untill done
[--0] writing to simlock
Error[0xc002002a]: STATUS_SEC_IMG_TYPE_MISMATCH
[helio]Wait untill phone will start charging.
[0]All done.




Please, help!!!




regards....
 
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Old 01-17-2020, 08:16   #4 (permalink)
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No, unfortunately still waiting for this guy
 
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Old 10-30-2021, 16:40   #5 (permalink)
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Quote:
Originally Posted by orbita View Post
No, unfortunately still waiting for this guy
Hello
I have the same problem, what do I have to do to help solve the problem?
 
Old 10-31-2021, 12:02   #6 (permalink)
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Quote:
Originally Posted by mfeliu07 View Post
Hello
I have the same problem, what do I have to do to help solve the problem?

You can read my reply.
 
Old 10-31-2021, 21:40   #7 (permalink)
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I have the phone in hand with the same error when unlocking.
Do you need me to read a specific file? Tell me what to do?
Thanks
 
Old 10-31-2021, 21:42   #8 (permalink)
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Quote:
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You can read my reply.
You wrote to me by PM? I don't see any message from you
Thanks
 
Old 11-01-2021, 10:15   #9 (permalink)
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Quote:
Originally Posted by mfeliu07 View Post
You wrote to me by PM? I don't see any message from you
Thanks
Did you even readed my repply from this thread ?
 
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Old 11-01-2021, 14:51   #10 (permalink)
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Quote:
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Did you even readed my repply from this thread ?
Sorry, I hadn't understood.
I will contact you by skype
 
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