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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > NCK Team products > NCK Box

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Old 10-26-2013, 13:23   #1 (permalink)
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Alcatel OT3040G reset [ANSWERED]

How i can reset this phone to factory state, for forgoten user code?..
Thank you..
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Old 10-26-2013, 14:33   #2 (permalink)
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Press the Volume Up + Power button simultaneously for a reset.
After a hard reset, data loss, please back up your data before!
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Old 10-26-2013, 21:35   #3 (permalink)
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Or.. press reset user code, it must reset or display user code.
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Old 11-05-2013, 16:35   #4 (permalink)
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I use MTK Tool 2.4, tab "Service&Unlock", press "Reset User Code", and connect powered off phone via usb:

Selected phone : ALCATEL:OT3040G
Connect phone in boot mode ...
Start detecting port..
Com port ok : COM26
Phone detected...Please wait
Conected ok with target ...
BaseBand CPU : MT6250
SW Version : MAUI.11B.W12.24.MP.V2.F25
HW Version : JRDHZ50_12864_11B_24MP_HW
Error reset usercode(file not found)..
Reopen comport(COM26)
Meta mode conected ok, start reading phone....
META END OK.
All done.

What can try? make RJ45?
Or, i see "Flasher/Format Phone" but, i'm scared with this, is this factory reset or completely erace phone?..thank you for help..


Jamesdr: This phone doesnt have Volume Up...
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Old 11-05-2013, 16:37   #5 (permalink)
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power off phone then Long press # on phone keypad and power on same time. keep pressed until phone ask u to format.

BR
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Old 11-05-2013, 16:45   #6 (permalink)
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Auto fat format will not erase all phone will erase only fat area(user data).
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Old 11-05-2013, 17:13   #7 (permalink)
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Successfully...

DA version: 5.1224.04.89
Connect phone in boot mode ...
Start detecting port..
Com port ok : COM26
Phone detected...Please wait
Download DA now...You can release power on
DA download finished...Getting phone info
BaseBand CPU:MT6250_S0001
BaseBand CPU Secure Version : 5 (Secure baseband)
INT RAM: 424Kb
EXT RAM: 128Mb SRAM
FLASH TYPE : NOR
ID: NOR128Mb+128Mb) [GigaDevice] GD25Q16 size:0x01000000
CHANGE BAUDRATE SUCCES
ACTION FORMAT : NOR FLASH : BEGIN(0x00D50000) - END(0x002B0000).
CLOSING COM PORT HANDLE...
ALL DONE.

Thank you Orbita..
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