moto c xt1756 - GSM-Forum

jrrueda · 08-25-2018, 05:52

Action : Format Full Except Preloader.
Selected Motorola:XT1756
Exe version: NCKBox AndroidMTK 1.8.9.2
Reinsert phone battery.
Battery must be charged.
Phone must be off with battery inside.
Please insert USB cable now...
Detected : MediaTek USB Port (COM14)
Boot mode: Brom
Using Algo 2.
First stage DA fail, aborting
BBCHIP MT6737M
[AUTH]Not supported by exe or wrongly selected, aborting
If model is listed, please select correct model
Boot Fail.!!!.
All done.

what can this error be?

**orbita** · 08-25-2018, 07:23

Phone must be in preloader mode, not need to press any button when you connect phone.

jrrueda · 08-26-2018, 02:04

Quote:

Originally Posted by orbita

Phone must be in preloader mode, not need to press any button when you connect phone.

I connect the phone off without pressing any buttons, but the is dead.

this is the log when I try to flash the phone

Flash files count is :14
Action : Firmware update.
Selected Model: Motorola: XT1756
Exe version: NCKBox AndroidMTK 1.8.9.2
Scenario: [1]Full Flash
Reinsert phone battery.
Battery must be charged.
Phone must be off with battery inside.
Please insert USB cable now...
Detected : MediaTek USB Port (COM14)
Boot mode: Brom
Using Algo 2.
Scatter file loaded, not need emmi.
First stage DA fail, aborting
BBCHIP MT6737M
[AUTH]Not supported by exe or wrongly selected, aborting
If model is listed, please select correct model
Boot Fail.!!!.
All done.

Action : Boot Info.
Selected Motorola:XT1756
Exe version: NCKBox AndroidMTK 1.8.9.2
Reinsert phone battery.
Battery must be charged.
Phone must be off with battery inside.
Please insert USB cable now...
Detected : MediaTek USB Port (COM14)
Boot mode: Brom
Using Algo 2.
Scatter file loaded, not need emmi.
First stage DA fail, aborting
BBCHIP MT6737M
[AUTH]Not supported by exe or wrongly selected, aborting
If model is listed, please select correct model
Boot Fail.!!!.
All done.

What I can do?

thanks

**orbita** · 08-26-2018, 07:43

For this phone auth is not posible to get.
You must flash preloader with some extrenal prommer or direct emmc tool.
After you can flash your phone.

08-25-2018, 05:52	#1 (permalink)
jrrueda Freak Poster Join Date: Oct 2006 Posts: 194 Member: 376826 Status: Offline Thanks Meter: 9	moto c xt1756 Action : Format Full Except Preloader. Selected Motorola:XT1756 Exe version: NCKBox AndroidMTK 1.8.9.2 Reinsert phone battery. Battery must be charged. Phone must be off with battery inside. Please insert USB cable now... Detected : MediaTek USB Port (COM14) Boot mode: Brom Using Algo 2. First stage DA fail, aborting BBCHIP MT6737M [AUTH]Not supported by exe or wrongly selected, aborting If model is listed, please select correct model Boot Fail.!!!. All done. what can this error be?

08-25-2018, 07:23	#2 (permalink)
orbita Product Manager Join Date: Apr 2002 Location: nckDongle Posts: 13,325 Member: 11170 Status: Offline Sonork: 1603694 Thanks Meter: 6,944	Phone must be in preloader mode, not need to press any button when you connect phone.

08-26-2018, 07:43	#4 (permalink)
orbita Product Manager Join Date: Apr 2002 Location: nckDongle Posts: 13,325 Member: 11170 Status: Offline Sonork: 1603694 Thanks Meter: 6,944	For this phone auth is not posible to get. You must flash preloader with some extrenal prommer or direct emmc tool. After you can flash your phone.