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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > NCK Team products > NCK Box Premium v2


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Old 12-04-2019, 05:59   #31 (permalink)
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general bug


Quote:
Originally Posted by Adewh28 View Post
good update but Helio MT6763 chips not supported.. tnx

Action : Read Firmware.
Selected 0-By CPU:MT6763
Exe version: NCKBox AndroidMTK 2.3
Reinsert phone battery.
Battery must be charged.
Phone must be off with battery inside.
Please insert USB cable now...
Detected : MediaTek PreLoader USB VCOM (Android) (COM29)
Boot mode: Preloader
Phone detected...Please wait
BBCHIP: 6763 1 ca01
Using Algo 3.
Helio MT6763 phone detected, swithing to helio api >>>>>>> stop here while backu up the files..
this version is bad,
you have to continue with v2.0 which is last version without bug untill this is fixed otherwise loose job
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Old 12-06-2019, 06:04   #32 (permalink)
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Quote:
Originally Posted by magixian View Post
he isnt spaming, this is a general bug on this version...

everyone is uninstalling this version and installing v2.0 to continue with work
And why everyone not report this problem to be fixed?
Can you explain more about problem?
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Old 12-09-2019, 20:35   #33 (permalink)
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Please somebody clear me, why my box doesen't run android mtk (only)? With 3 computers, "nckbox card not found, please insert nckbox card" my box is from 2013. help!!!
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Old 12-10-2019, 11:23   #34 (permalink)
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Try to start main module and see what happen.
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Old 12-30-2019, 19:57   #35 (permalink)
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Hi. I try to reset frp in Huawei Y6 2019 MRD-LX1. I found this error:

Exe version: NCKDongle AndroidMTK 2.6.4
Selected model: Huawei MRD-LX1
[auto]Action: Reset FRP
Reinsert phone battery.
Battery must be charged.
Phone must be off with battery inside.
Please insert USB cable now...
Detected : MediaTek PreLoader USB VCOM (Android) (COM7)
Boot mode: Preloader
Brom stage DA fail, aborting
[S_BROM_CMD_STARTCMD_FAIL]Posible solution for this problem:
1.Restart exe.
2.Restart phone.
3.Used loader is not accepted by phone, select custom loader.
Boot Fail.!!!.
[0]All done.
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Old 12-30-2019, 21:10   #36 (permalink)
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Quote:
Originally Posted by Bugytech View Post
Hi. I try to reset frp in Huawei Y6 2019 MRD-LX1. I found this error:

Exe version: NCKDongle AndroidMTK 2.6.4
Selected model: Huawei MRD-LX1
[auto]Action: Reset FRP
Reinsert phone battery.
Battery must be charged.
Phone must be off with battery inside.
Please insert USB cable now...
Detected : MediaTek PreLoader USB VCOM (Android) (COM7)
Boot mode: Preloader
Brom stage DA fail, aborting
[S_BROM_CMD_STARTCMD_FAIL]Posible solution for this problem:
1.Restart exe.
2.Restart phone.
3.Used loader is not accepted by phone, select custom loader.
Boot Fail.!!!.
[0]All done.
To service this phone need to use testpoint.
Please read update thread again and carefully.
forum have also great and usefull feature called search.

http://forum.gsmhosting.com/vbb/f805...l#post13909140

http://forum.gsmhosting.com/vbb/f805...l#post13913901
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Old 12-31-2019, 07:32   #37 (permalink)
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OK. Thank's for your answer. My mistake...
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Old 12-31-2019, 08:42   #38 (permalink)
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Hi again. I make test point but still error.

Reinsert phone battery.
Battery must be charged.
Phone must be off with battery inside.
Please insert USB cable now...
Detected : MTK USB Port (COM110)
Boot mode: Brom
Phone detected...Please wait
BBCHIP: 6761 200 ca01
Using Algo 5.
Helio MT6761 phone detected, swithing to helio api
Helio enabled DRAM in First Da: TRUE
BBCHIP MT6761
[1]Storage EMMC
EMMC FW VERSION: 00:00:00:00:00:00:00:00
EMMC CID: 15010051443633 : 000000000000000000
EMMC UA SIZE: 0x747c00000
BOOT STYLE: EMMC BOOT
FULL LENGTH: 0x749400000 [29.145 GB]
Modem version: MOLY.LR12A.R2.TC3.UNI.SP.V2.P213
Starting helio frp, not disconnect phone untill done
[0]FRP Data not detected.
[helio]Wait untill phone will start charging.
[0]All done.
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Old 12-31-2019, 09:46   #39 (permalink)
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I used other version NckDongle_AndroidMTK_v2.6.3.0_fixed and now everything is ok.

Exe version: NCKDongle AndroidMTK 2.6.3
Selected model: Huawei MRD-LX1
[auto]Action: Reset FRP
Reinsert phone battery.
Battery must be charged.
Phone must be off with battery inside.
Please insert USB cable now...
Detected : MTK USB Port (COM110)
Boot mode: Brom
Phone detected...Please wait
BBCHIP: 6761 200 ca01
Using Algo 5.
Helio MT6761 phone detected, swithing to helio api
Preloader: C:\Users\Dell\AppData\Local\Temp\android_mtk\prelo ader\MRD-LX1F_preloader_k61v1_64_mexico.bin
Helio enabled DRAM in First Da: TRUE
BBCHIP MT6761
[1]Storage EMMC
EMMC FW VERSION: 00:00:00:00:00:00:00:00
EMMC CID: 15010051443633 : 000000000000000000
EMMC UA SIZE: 0x747c00000
BOOT STYLE: EMMC BOOT
FULL LENGTH: 0x749400000 [29.145 GB]
Modem version: MOLY.LR12A.R2.TC3.UNI.SP.V2.P213
Starting helio frp, not disconnect phone untill done
[HELIO]Format partition, please wait...
[0]FRP Reset Done.
[HELIO]Format partition, please wait...
[1]FRP Reset Done.
[helio]Wait untill phone will start charging.
[0]All done.
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Old 01-07-2020, 15:52   #40 (permalink)
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does the nck box work on windows 10
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Old 01-07-2020, 16:55   #41 (permalink)
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I cant log in to access. If i lauch the support_access i wont see anything to download
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Old 01-07-2020, 20:20   #42 (permalink)
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Quote:
Originally Posted by WAGES View Post
I cant log in to access. If i lauch the support_access i wont see anything to download
Try to read sticky thread or lot of another threads with same subject.
In each thread we provide answer again and again.
Is really so complicate to read first, and only after to make post?
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Old 01-07-2020, 20:21   #43 (permalink)
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Quote:
Originally Posted by nakashox View Post
does the nck box work on windows 10
Yes it work on windows 10.
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Old 01-07-2020, 20:23   #44 (permalink)
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Quote:
Originally Posted by Bugytech View Post
I used other version NckDongle_AndroidMTK_v2.6.3.0_fixed and now everything is ok.

Exe version: NCKDongle AndroidMTK 2.6.3
Selected model: Huawei MRD-LX1
[auto]Action: Reset FRP
Reinsert phone battery.
Battery must be charged.
Phone must be off with battery inside.
Please insert USB cable now...
Detected : MTK USB Port (COM110)
Boot mode: Brom
Phone detected...Please wait
BBCHIP: 6761 200 ca01
Using Algo 5.
Helio MT6761 phone detected, swithing to helio api
Preloader: C:\Users\Dell\AppData\Local\Temp\android_mtk\prelo ader\MRD-LX1F_preloader_k61v1_64_mexico.bin
Helio enabled DRAM in First Da: TRUE
BBCHIP MT6761
[1]Storage EMMC
EMMC FW VERSION: 00:00:00:00:00:00:00:00
EMMC CID: 15010051443633 : 000000000000000000
EMMC UA SIZE: 0x747c00000
BOOT STYLE: EMMC BOOT
FULL LENGTH: 0x749400000 [29.145 GB]
Modem version: MOLY.LR12A.R2.TC3.UNI.SP.V2.P213
Starting helio frp, not disconnect phone untill done
[HELIO]Format partition, please wait...
[0]FRP Reset Done.
[HELIO]Format partition, please wait...
[1]FRP Reset Done.
[helio]Wait untill phone will start charging.
[0]All done.
Yes, this is reason to use new exe version.
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