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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > NCK Team products > NCK Box Premium v2

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Old 04-19-2015, 23:49   #1 (permalink)
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no matter what i do cant install driver [ANSWERED]


ive tried a thousand times i cant install these drivers help nck team

smart card or FT232R USB UART
 
Old 04-20-2015, 00:28   #2 (permalink)
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Read please this thread.
http://forum.gsmhosting.com/vbb/f805...-here-1913147/
 
Old 04-20-2015, 00:43   #3 (permalink)
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mine just says on properties on ftd is FT232R USB UART thats it what about smart card drivers
 
Old 04-20-2015, 01:32   #4 (permalink)
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try to manually update your driver with this modefied FT232r usb driver
post result..
 
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Old 04-20-2015, 01:52   #5 (permalink)
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thx worked but now its asking for usb serial port and still smart card drivers edit i used that one for serial port also worked but i still cant install smart card driver
 
Old 04-20-2015, 02:20   #6 (permalink)
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Quote:
Originally Posted by rasec7 View Post
thx worked but now its asking for usb serial port and still smart card drivers edit i used that one for serial port also worked but i still cant install smart card driver
Smart card driver is standart jcop drivers and it exist in support and in nckbox instalation file.

About virtual com port, read again my post and install drivers manual.
Modified ftdi drivers also uploaded in support.
To avoid viruses and troubles, i'am recomend to download form FTDI site and edit manually inf, or download from support already modified drivers.
Drivers must be installed manually, not auto.
Oped device manager, see what device not installed and prompt manually to folder with drivers.
 
Old 04-20-2015, 02:34   #7 (permalink)
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i already tried installing thedriversfrom support they wont accept it for sum reason
 
Old 04-20-2015, 03:53   #8 (permalink)
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Why not try Shell? In Shell goto Driver Downloader, tick on Bad Devices Only and Conbected Device Only. Then Click on Find and then Click on Identify and Download.

If still issue, post screenshot of Driver Downloader page after clicking Find.

Br,
NCK Team
 
Old 04-20-2015, 04:27   #9 (permalink)
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i cant even get in to shell i justed reinstalled windows 7 same thing


[IMG][/IMG]
 
Old 04-20-2015, 04:45   #10 (permalink)
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I am talking about NCK Box Shell.

We have tried everything to make our users life easy, but seems they either dont really know about it, or they just need a SPECIAL_SOLUTION for their SPECIAL_ISSUE.

Install NCK Box Shell, Start it while NCK Box is connected to your PC. Go to Driver Downloader Page of Shell, Tick both Bad Devices Only and Connected Device Only, click on Find.

Take screenshot and post here.

Br,
NCK Team
 
Old 04-20-2015, 06:12   #11 (permalink)
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Private Message is not intended to use for every query. I sent you link to PM, but now you can continue in this thread. I will not answer further PMs until really required.

And read my previous post carefully. I told you to press only Find Button, NOT Detect Button.

After Find, Press on Identify and later on Download.

Post screenshot if you again feel some issues.

Br,
NCK Team
 
Old 04-20-2015, 11:16   #12 (permalink)
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@rasec7
This error message meen , you not have nckbox.
If exe not detect smart card at all, will give error card not found.
But here it detect card, but card is not compatible with nckbox.
 
Old 04-20-2015, 19:08   #13 (permalink)
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so i bought a dud? ive just installed windows xp hopefully it works let me see
 
Old 04-20-2015, 19:09   #14 (permalink)
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wtf error check card please insert valid nckbox willl exit now
 
Old 04-20-2015, 19:30   #15 (permalink)
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ok now it is time for you to contact your reseller so he can solve this problem with you.

He sold you box he should explain issue and replace box
 
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