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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > NCK Team products > NCK Box Premium v2


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Old 07-18-2017, 18:38   #1 (permalink)
Freak Poster
 
Join Date: Jan 2014
Location: Zimbabwe
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Red face z10 stl 100-1 red light blinking after autoload


I have customers z10,was showing error code with exclamation,downloaded autoloader now led blinking red twice,used Nck to read log,can this info help?

Reading info, please wait...
Connecting to Bootrom: Connected
QNX Device Info:
PIN: 2b9322f8
BSN: 1142181550
Bootrom Version: 5.33.0.44
Hardware ID: 0x04002607 RIM BlackBerry Device
HW ID Override: 0x04002607 (OSTypes: 0x00000010)
Hardware OS ID: 0x06001A06
BR ID: 0xFF000072
Metrics Version: 6.43
Build Date: Jan 3 2013
Build Time: 16:55:08
Build User: ec_agent
Security: Enabled
Supported Options: 0x00002FC9
Drivers: 0x00000010
Processor: 0x00000020
FlashID: 0x00000000
LDR Blocks: 0x800295B4
Bootrom Size: 0x00080000
Persist Data Addr: 0x800F0000
External MCT/HWV: Enabled
Boot Mode: Product
Trustzone Info:
Version: 1.7.2.6
Buildtime:
Supported: 4460/4470 - 0x7
Debug type: Off/Secure - 0x2
Traces: Disabled - 0x1
Key Size: 1024 - 0x0
Emif Obf: Off - 0x1
Efuse Lib: CP_PPA_SWRV_ONLY - 0x1
Extra Flags: 0x1
Boot OS Count: 0,0,0 (Region0,Region1,Max)
2,0,0 (Version,Requested Region,Actual Region)
JTAG SW Support: Disabled
RPMB Support: Enabled
WP Mode: Permanent
Slack Mode: Disabled
OS Blocking by Date: Enabled
Oldest Allowed MFI: 12/4/2012
Oldest Allowed SFI: 11/23/2012
Sec BR Flags: 0x00000001
Sec Boot Count: 0x00000000
Sec Retry Count: 0x00000000
HWV:
Board Revision 0x01 - 0x14
CPU Version 0x02 - 0x12
SW Compatibility 0x03 - 0x01
POP Revision 0x04 - 0x02
CPU Family 0x05 - 0x01
Power Mgt Hardware 0x07 - 0x46
POP Security 0x0B - 0x01
GPS 0x0C - 0x21
Hearing Aid Compat 0x37 - 0x01
WCDMA Band supported 0x3B - 0x07
BSIS support 0x41 - 0x02
Power Seq Compat 0x44 - 0x00
NFC 0x49 - 0x09
ISP 0x4E - 0x01
Mem Config Table (ver 1.28):
Flash Chip: blocks 0-262143, Chip 0, Sub 0
Boot0 MMC: blocks 0-0, total = 1, flags = 0x0001
Boot1 MMC: blocks 1-8, total = 8, flags = 0x0001
User MMC: blocks 9-262143, total = 262135, flags = 0x0003
MCT: block 0
Bootrom 2nd: blocks 1-8
Bootrom: blocks 9-16
OS NV: blocks 2057-2120, total 64
MBR: blocks 2121-2136
OS Fixed: blocks 2137-18504
OS Extended: blocks 18505-18952
Radio Fixed: blocks 18953-21000
FS Fixed: blocks 21001-262143, total = 241143
MMC Enhanced: blocks 9-1928, total 1920
QNX region 0: blocks 2137-10312, total = 8176
QNX region 1: blocks 10329-18504, total = 8176
QNX Partition: type=0x01, flags=0x80, blocks 2121-10312, total = 8192, "os"
QNX Partition: type=0x06, flags=0x20, blocks 2121-2121, total = 1, "os_mbr"
QNX Partition: type=0x07, flags=0x40, blocks 2136-2136, total = 1, "os_sig"
QNX Partition: type=0x89, flags=0x40, blocks 2136-2136, total = 1, "os_sig"
QNX Partition: type=0x08, flags=0x40, blocks 2137-2312, total = 176, "system"
QNX Partition: type=0x09, flags=0x40, blocks 2313-10312, total = 8000, "os_fsys"
QNX Partition: type=0x01, flags=0x80, blocks 10313-18504, total = 8192, "os"
QNX Partition: type=0x06, flags=0x20, blocks 10313-10313, total = 1, "os_mbr"
QNX Partition: type=0x07, flags=0x00, blocks 10328-10328, total = 1, "os_sig"
QNX Partition: type=0x89, flags=0x00, blocks 10328-10328, total = 1, "os_sig"
QNX Partition: type=0x08, flags=0x00, blocks 10329-10504, total = 176, "system"
QNX Partition: type=0x09, flags=0x00, blocks 10505-18504, total = 8000, "os_fsys"
QNX Partition: type=0x11, flags=0x80, blocks 18505-18952, total = 448, "dmi"
QNX Partition: type=0x12, flags=0x00, blocks 18505-18505, total = 1, "dmi_mbr"
QNX Partition: type=0x93, flags=0x00, blocks 18520-18520, total = 1, "dmi_sig"
QNX Partition: type=0x13, flags=0x00, blocks 18521-18952, total = 432, "dmi_fsys"
QNX Partition: type=0x02, flags=0x80, blocks 18953-21000, total = 2048, "radio"
QNX Partition: type=0x0A, flags=0x20, blocks 18953-18953, total = 1, "radio_mbr"
QNX Partition: type=0x0B, flags=0x40, blocks 18968-18968, total = 1, "radio_sig"
QNX Partition: type=0x8C, flags=0x40, blocks 18968-18968, total = 1, "radio_sig"
QNX Partition: type=0x0C, flags=0x40, blocks 18969-19976, total = 1008, "radio_fsys"
QNX Partition: type=0x0A, flags=0x20, blocks 19977-19977, total = 1, "radio_mbr"
QNX Partition: type=0x0B, flags=0x00, blocks 19992-19992, total = 1, "radio_sig"
QNX Partition: type=0x8C, flags=0x00, blocks 19992-19992, total = 1, "radio_sig"
QNX Partition: type=0x0C, flags=0x00, blocks 19993-21000, total = 1008, "radio_fsys"
QNX Partition: type=0x05, flags=0x80, blocks 21001-262143, total = 241143, "user"
RAM Chip: 0x80000000-9FFFFFFF, Bank Size 536870912
RAM Chip: 0xA0000000-BFFFFFFF, Bank Size 536870912
RAM Chip: 0xC0000000-DFFFFFFF, Bank Size 536870912
RAM Chip: 0xE0000000-FFFFFFFE, Bank Size 536870912
NAND Config: type 0, data 0x00001000 0x00010000
NAND Config: type 1, data 0x17ff0006 0x00ff0015
NAND Config: type 3, data 0x00000140 0x00ff0015
CRC: 0x27AA7C3A
Flash:
Number of chips: 1
Flash ID: NAND blocks 0-236648
Device ID: 0x10
Vendor ID: 0x15
Manufacturer Name: Samsung
OEM/Application ID: 0x100
Product Name: MAG2GA
Product Revision: 0x12
Product Serial Number: 0xD912A190
Manufacturing Date: Year 1998, Month 2
MMC Partition Info:
Boot0: 2048 KB (enhanced)
Boot1: 2048 KB (enhanced)
User: 122880 KB (enhanced)
User: 15022080 KB
Total Size: 14790 MB
DRAM:
Size: 2048 MB
VendorID: 0x1
Vendor Name: Samsung
Revision: 0x100
Memory Map:
NAND Blocks: 236649 * 64 Kb
RAM Base: 0x80000000
IRAM Base: 0x40304000
OS Range: 2137 - 18504
File System:
Memory Map:
21001 - 236648
Sectors: 215648
Branding:
ECID: 266
OS * Not present *
OS Blocklist:
range: From 0.0.0.0 DEV To 255.31.31.8191 PROD
type: Unsupported,Untrusted
range: From 0.0.0.0 DEV To 10.3.2.658 DEV
type: SFI
range: From 4.0.10.0 DEV To 4.0.10.513 DEV
type: MFI
range: From 4.0.11.0 DEV To 4.0.11.307 DEV
type: MFI
range: From 127.0.0.0 DEV To 127.0.1.4892 DEV
type: SFI
Radio Blocklist:
range: From 0.0.0.0 DEV To 0.0.0.0 DEV
Done.
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Old 10-19-2017, 07:30   #2 (permalink)
Freak Poster
 
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Location: kurunegala sri lanka
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Same problem...
Anybody plzzzz
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Old 11-02-2017, 07:33   #3 (permalink)
Junior Member
 
Join Date: Oct 2017
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Same Problem
Please help
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Old 11-02-2017, 08:09   #4 (permalink)
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flash with blackberry link
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