Zte Z988 reset counter.. - GSM-Forum

parengBok · 05-29-2019, 12:02

Nck Team,

Zte Z988 nck counter already zero..
Im trying to reset using NCK Qualcom
but having this error..

Code:

Exe Version: NckBox Qualcomm Module 0.12.5
Operation: Firmware Erase
Searching for phone.....
Qualcomm HS-USB QDLoader 9008 (COM62) detected.
Hello received.
HW ID: 00000400E1209700 MSM8952
PK HASH: 163F2B9DAA2D8BED08E9E025CFD566A310DB047159310EFC131CF1B2F4F745AE
Checking database for suitable loader.....
[0]Error, can't find coresponding loader, aborting.
[0]You must find phone firmware and use loader what come with firmware.
************************************* 
Log saved: C:\Users\Hayyan\Documents\NckBox\qualcomm_module\qc_module_Logs\reset_efs_MSM8952_00000400E1209700_163F2B9DAA2D8BED08E9E025CFD566A310DB047159310EFC131CF1B2F4F745AE23.txt
Total Time: 00:00:00
Done.

Already tried different loaders available on google..
eg:
prog_emmc_firehose_8952_alc

prog_emmc_firehose_8952_alc1

prog_emmc_firehose_8952_ddr

prog_emmc_firehose_8952_lite_ztemt

all got same results..

hoping you could help..

thanks,

**orbita** · 05-29-2019, 12:24

Never make firmware erase, this will erase whole phone firmware and will need to flash after.
Erase firmware need when need to erase fhole phone flash ic and write fresh firmware.
What you need now is reset efs.
About loader, zte have special signed loader , from other brands will not work.
I'am will try to check if can find this loader and will add it in next update.

05-29-2019, 12:24	#2 (permalink)
orbita Product Manager Join Date: Apr 2002 Location: nckDongle Posts: 13,325 Member: 11170 Status: Offline Sonork: 1603694 Thanks Meter: 6,944	Never make firmware erase, this will erase whole phone firmware and will need to flash after. Erase firmware need when need to erase fhole phone flash ic and write fresh firmware. What you need now is reset efs. About loader, zte have special signed loader , from other brands will not work. I'am will try to check if can find this loader and will add it in next update.