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Go Back   GSM-Forum > Product Support Sections > SIM Solution Products > R-SIM & SAM SIM

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Old 05-16-2018, 05:22   #1 (permalink)
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Join Date: May 2018
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Problem with Straight Talk Iphone

I have been a Straight talk customer for several years and I only buy my phones upright, meaning no monthly payments, etc. Full amount at spot.

I previously used a Iphone 7 and when that broke down I bought a Iphone X from bestbuy (which they said were unlocked) and popped in the sim from iphone 7 and kept on using it.

I am traveling outside of the country and realized that my iphone X was locked so i called up Straighttalk to unlock the Iphone but they said that my Iphone X wasn't even registered onto their system and it shows that i'm still using my Iphone 7. Since I am not in the united states, i can't buy an activation kit and register my Iphone X and proceed to unlock it. Which is frankly quite absurd.

I heard about R-Sim couple weeks back and ordered one through a re-seller in South Korea.

However, ever since then I've been facing problems with getting my R-Sim to work.

With my R-Sim 12, i'm able to go to the menu where it says "edit ICCID" and tried several times with up to date ICCID's in that field.

I am no longer seeing the "SIM NOT SUPPORTED" page, however it goes to the "Activation Lock" page where I am prompted to enter my Apple ID and password.

I put in both details, and even tried with the "Unlock with Passcode" but it doesn't proceed from that page no matter how many times I attempt to proceed.

Kindly leave any tips on what I should do. It is very annoying to have to carry around two bulky phones.
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Old 05-16-2018, 05:40   #2 (permalink)
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Update 1: I removed the "Find my Iphone" to see if it would stop asking me for the apple ID and Password and instead the phone is telling me to connect to I-Tunes and would not proceed.
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