inovacel s23 user code not reset

[glma5]

Here are the logs

ACTION: Read Info.
Detecting phone, wait...
Detected: SPRD U2S Diag (COM19)
Port Opened OK.
Platform Version: MOCORTM_14B_MP_7731G_W16.34.1_Debug
Project Version: sc7731g_CP0_modem
BASE Version: TM_BASE_W16.34.1
HW Version: sc7731g_CP0_modem
08-13-2016 18:15:43
IMEI 1: 3552870xxxxxxxx
IMEI 2: 3552870xxxxxxxxx
BT: A287001xxxxx
WIFI: AC8700xxxxx
[USER]Simlock Status: UNLOCKED
Done.

and on factory reset

Action: Reset Phone.
Detecting phone, wait...
Detected: SPRD U2S Diag (COM19)
Port Opened OK.
Platform Version: MOCORTM_14B_MP_7731G_W16.34.1_Debug
Project Version: sc7731g_CP0_modem
BASE Version: TM_BASE_W16.34.1
HW Version: sc7731g_CP0_modem
08-13-2016 18:15:43
IMEI 1: 35528700xxxxxxxx
IMEI 2: 355287xxxxxxxxxx
DONE
Reset done, phone must restart.
Done.

still ask for pass

thanks in advance...

[glma5]

please delete my post