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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > NCK Team products > NCK Box Premium v2


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Old 05-15-2018, 15:38   #1 (permalink)
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alcatel ot 5056n unlock problem


Exe Version: NckBox Qualcomm Module 0.12
Operation: Unlock phone.
Searching for phone.....
Port: ALCATEL HS-USB Diagnostics A014 (COM119)
Rebooting in download mode, wait...
Waiting for download mode...
Port: Qualcomm HS-USB QDLoader 9008 (COM46)
Hello received.
HW ID: 22004200E1009600 MSM8909
PK HASH: 1426E274080695BB3EFFBCAC001095A6CD88893A3CDD205B56 C8D9B9BF036106
Arhitecture:32 bits
[32]Sending loader, please wait..
Error untill sending loader!
Loader not accepted by phone.
Please select manually loader for this cpu.
Loader not accepted by phone.
[0]You must find phone firmware and use loader what come with firmware.
*************************************
Log saved: C:\Users\zaki\Documents\NckBox\qc_module_Logs\unlo ck_alcatel_MSM8909_22004200E1009600_1426E274080695 BB3EFFBCAC001095A6CD88893A3CDD205B56C8D9B9BF036106 4.txt
Total Time: 00:00:16
Done.
 
Old 05-15-2018, 15:46   #2 (permalink)
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search for phone firmware and get loader from it.
 
Old 05-15-2018, 16:48   #3 (permalink)
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Quote:
Originally Posted by zakaria78 View Post
Exe Version: NckBox Qualcomm Module 0.12
Operation: Unlock phone.
Searching for phone.....
Port: ALCATEL HS-USB Diagnostics A014 (COM119)
Rebooting in download mode, wait...
Waiting for download mode...
Port: Qualcomm HS-USB QDLoader 9008 (COM46)
Hello received.
HW ID: 22004200E1009600 MSM8909
PK HASH: 1426E274080695BB3EFFBCAC001095A6CD88893A3CDD205B56 C8D9B9BF036106
Arhitecture:32 bits
[32]Sending loader, please wait..
Error untill sending loader!
Loader not accepted by phone.
Please select manually loader for this cpu.
Loader not accepted by phone.
[0]You must find phone firmware and use loader what come with firmware.
*************************************
Log saved: C:\Users\zaki\Documents\NckBox\qc_module_Logs\unlo ck_alcatel_MSM8909_22004200E1009600_1426E274080695 BB3EFFBCAC001095A6CD88893A3CDD205B56C8D9B9BF036106 4.txt
Total Time: 00:00:16
Done.
Posible i'am not understand some, but how can be unlock problem for unsupported phone?
Rule is very simple, if alcatel model is listed, it's supported.
If model is not listed, this is not bug or error, simple this phone is not listed in exe.

More, if selecting other model will not work, this is not "unlock problem"
This meen selected models is not compatible with your phone, and selecting other model, you accept posble risk to kill phone.
 
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Old 05-15-2018, 17:22   #4 (permalink)
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hello
i have the same prob
 
Old 05-15-2018, 17:25   #5 (permalink)
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Read also my repply, just above.
 
Old 05-25-2018, 23:00   #6 (permalink)
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Quote:
Originally Posted by orbita View Post
Posible i'am not understand some, but how can be unlock problem for unsupported phone?
Rule is very simple, if alcatel model is listed, it's supported.
If model is not listed, this is not bug or error, simple this phone is not listed in exe.

More, if selecting other model will not work, this is not "unlock problem"
This meen selected models is not compatible with your phone, and selecting other model, you accept posble risk to kill phone.
mr.orbita this phone support and listed but same result 5056n
 
Old 05-26-2018, 06:04   #7 (permalink)
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Quote:
Originally Posted by maero2014 View Post
mr.orbita this phone support and listed but same result 5056n
Can you please show me where exactly is listed this model?
I'am really can't find it in uploaded screenshot
Attached Images
File Type: jpg alcatel.jpg (116.3 KB, 76 views)
 
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