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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > NCK Team products > NCK Box Premium v2


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Old 07-24-2014, 12:47   #1 (permalink)
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Alcatel OT-983 Unlock Problem [SOLVED] ★★★★★


I face This Problem
when I m try To OT983 Info or Unlock Click after
This Error
With phone OFF(without battery) insert usb cable now.
Start Detect phone.
Create : The system cannot find the file specified
Error Detect phone.
Error connect phone!.

Please Tell Me how to Solve This Problem

Waiting For Fast help


And One thing More today I Buy 1 year Activation Nck Dongle But
Nckdongle Site Not Show My Account Expiry Date
Can i Ask My NCk Dongle 1 year Activate Or not ?

Your membership level is: BASIC
Your Account Status: ACTIVE
Your Account Expires: UNTIL CANCELLED
 
Old 07-24-2014, 16:19   #2 (permalink)
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Posible error for this problem
"Create : The system cannot find the file specified"

Driver have conflict or exe not opened in admin mode and windows not allow to use com ports.
You must see your UAC, Antivirus or firewall settings.
This is windows error and not related to activations.
 
Old 07-24-2014, 16:28   #3 (permalink)
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Quote:
Originally Posted by orbita View Post
Posible error for this problem
"Create : The system cannot find the file specified"

Driver have conflict or exe not opened in admin mode and windows not allow to use com ports.
You must see your UAC, Antivirus or firewall settings.
This is windows error and not related to activations.

ok morning i will try then post result

but please Tell me
today i m buy 1 year activation nck dongle
how can i check it activate or not? because im login nckdongle site
not show expiry date
 
Old 07-24-2014, 16:42   #4 (permalink)
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Send me details in PM please, will check.
Teoreticly must be procesed quick, but some times need to verify manually.
 
Old 07-24-2014, 18:01   #5 (permalink)
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Quote:
Originally Posted by orbita View Post
Send me details in PM please, will check.
Teoreticly must be procesed quick, but some times need to verify manually.
sending you pm message
kindly check it.and solve problem

waiting
 
Old 07-25-2014, 08:33   #6 (permalink)
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Quote:
Originally Posted by orbita View Post
Posible error for this problem
"Create : The system cannot find the file specified"

Driver have conflict or exe not opened in admin mode and windows not allow to use com ports.
You must see your UAC, Antivirus or firewall settings.
This is windows error and not related to activations.


my problem solve for unlock Unlock Done Feeling Happy For Good Support


but please solve my second problem

don't know my nck dongle 1 year activated or not

when im Open Latest Version
show this error

Security Card Not Found, Will Exit Now
But working everything

Im Already Sending You All Sn Details Please Verify Is 1 year Activated or not
and Nckdongel site not show expiry date?
waiting for answer
 
Old 07-25-2014, 09:23   #7 (permalink)
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Be sure you not run 2 exes at same time and you use nckdongle exe.
To update card you must use latest nckdongle exe.
All other exes will work after this, only.
 
Old 07-25-2014, 10:35   #8 (permalink)
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Quote:
Originally Posted by orbita View Post
Be sure you not run 2 exes at same time and you use nckdongle exe.
To update card you must use latest nckdongle exe.
All other exes will work after this, only.

oki everything fine now
but i don't know why not showing nckdongle site my expiry date

like

Your membership level is: Basic
Your Account Status: active
Your Account Expires: Until Cancelled
 
Old 07-25-2014, 11:24   #9 (permalink)
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This not related to your card, this is site acount and is autorenew when expire.
Will close this thread now, problem was solved.
 
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