Bought July 2014/ need 1 year activation??? [SOLVED] - GSM-Forum

fcporto · 03-17-2015, 11:27

I, NCK Dongle support.
Can you explain me please, why i can't use my dongle at this moment?
If i bought it last year, on July, why is telling me that i have to buy one year activation already? On my calculation i used it for 9 months, not 12.
Oh, and i'm trying to contact you trough here, since 2 weeks ago i tried trough support page and no answer from there.
Hope you can clarify me this.
Thanks.

NCKCDMA · 03-17-2015, 11:39

PM your CardID to Fast Unlocking, Orbita or me.

Server shall not say wrong at all. May be you bought an already activated pc.

Server keeps data from very first Card Update.

Br,
NCK Team

fcporto · 03-17-2015, 12:16

I bought it from fonefunshop. New.
Do they use it before i get it?
Is this correct, if it did happen?

**orbita** · 03-17-2015, 14:07

hi fcporto.
Please read NCKCDMA repply again.
If you not understand, please use google translate.

fcporto · 03-17-2015, 15:03

Well, gladfully i don't need google transaltor and I DID understand what NCKCDMA wrote.
I PM him already and waiting for an answer.
I also understand what he meant about "Server shall not say wrong at all. May be you bought an already activated pc".
My question is: Is this legal? To sell something sayin' it's new and it was already used and activated? Or at least, is it normal? From an official re-seller suggested by nck team?
Because i bought something where it was advertized with one year activation included.
I bought it on 27 June 2014 (i have receipt from fonefunshop & paypal transaction) and received it on 3 July 2014, same day i activated it(i have confirmation e-mail from nck team from activation).
So, in the end, i think i understood what NCKCDMA wrote before.
But, are you understanding my point of view?

NCKCDMA · 03-17-2015, 15:15

Please provide me proof of purchase in PM.

There is nothing here to take hard.

Just to add, if we could not understand your situation, we could have deleted this thread, simply.

Br,
NCK Team

NCKCDMA · 03-17-2015, 15:59

You card activation date has been fixed. Now you can use Main Module to update your card.

In future you can see your Card Activation detail when you make any Online operation like Code Calculation.

Br,
NCK Team

fcporto · 03-17-2015, 16:02

Well, this was a great support.

Thanks very much.

03-17-2015, 11:27	#1 (permalink)
fcporto Freak Poster Join Date: Dec 2011 Location: Portugal Posts: 209 Member: 1703355 Status: Offline Thanks Meter: 32	Bought July 2014/ need 1 year activation??? [SOLVED] I, NCK Dongle support. Can you explain me please, why i can't use my dongle at this moment? If i bought it last year, on July, why is telling me that i have to buy one year activation already? On my calculation i used it for 9 months, not 12. Oh, and i'm trying to contact you trough here, since 2 weeks ago i tried trough support page and no answer from there. Hope you can clarify me this. Thanks.

03-17-2015, 11:39	#2 (permalink)
NCKCDMA No Life Poster Join Date: Jan 2013 Location: NCK Team Posts: 1,347 Member: 1873869 Status: Offline Sonork: 100.1602669 Thanks Meter: 1,333	PM your CardID to Fast Unlocking, Orbita or me. Server shall not say wrong at all. May be you bought an already activated pc. Server keeps data from very first Card Update. Br, NCK Team

03-17-2015, 12:16	#3 (permalink)
fcporto Freak Poster Join Date: Dec 2011 Location: Portugal Posts: 209 Member: 1703355 Status: Offline Thanks Meter: 32	I bought it from fonefunshop. New. Do they use it before i get it? Is this correct, if it did happen?

03-17-2015, 14:07	#4 (permalink)
orbita Product Manager Join Date: Apr 2002 Location: nckDongle Posts: 13,325 Member: 11170 Status: Offline Sonork: 1603694 Thanks Meter: 6,944	hi fcporto. Please read NCKCDMA repply again. If you not understand, please use google translate.

03-17-2015, 15:03	#5 (permalink)
fcporto Freak Poster Join Date: Dec 2011 Location: Portugal Posts: 209 Member: 1703355 Status: Offline Thanks Meter: 32	Well, gladfully i don't need google transaltor and I DID understand what NCKCDMA wrote. I PM him already and waiting for an answer. I also understand what he meant about "Server shall not say wrong at all. May be you bought an already activated pc". My question is: Is this legal? To sell something sayin' it's new and it was already used and activated? Or at least, is it normal? From an official re-seller suggested by nck team? Because i bought something where it was advertized with one year activation included. I bought it on 27 June 2014 (i have receipt from fonefunshop & paypal transaction) and received it on 3 July 2014, same day i activated it(i have confirmation e-mail from nck team from activation). So, in the end, i think i understood what NCKCDMA wrote before. But, are you understanding my point of view?

03-17-2015, 15:15	#6 (permalink)
NCKCDMA No Life Poster Join Date: Jan 2013 Location: NCK Team Posts: 1,347 Member: 1873869 Status: Offline Sonork: 100.1602669 Thanks Meter: 1,333	Please provide me proof of purchase in PM. There is nothing here to take hard. Just to add, if we could not understand your situation, we could have deleted this thread, simply. Br, NCK Team

03-17-2015, 15:59	#7 (permalink)
NCKCDMA No Life Poster Join Date: Jan 2013 Location: NCK Team Posts: 1,347 Member: 1873869 Status: Offline Sonork: 100.1602669 Thanks Meter: 1,333	You card activation date has been fixed. Now you can use Main Module to update your card. In future you can see your Card Activation detail when you make any Online operation like Code Calculation. Br, NCK Team

03-17-2015, 16:02	#8 (permalink)
fcporto Freak Poster Join Date: Dec 2011 Location: Portugal Posts: 209 Member: 1703355 Status: Offline Thanks Meter: 32	Well, this was a great support. Thanks very much.