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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > NCK Team products > NCK Box Premium v2


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Old 01-14-2014, 00:05   #1 (permalink)
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help format fail alcatel 5020t [ANSWERED]


Phone must be off with battery inside.
Please insert USB cable now...
Detected : PreLoader USB VCOM Port (COM180)
Phone detected...Please wait
Sending DA agent, please wait...
Connect error: BROM DLL fails to download DA. Please check your UART cable is stable or not.
Error FlashTool format: Tool uses BROM DLL APIs with invalid arguments, like NULL pointer. Please check your parameters again.
All done.
phone hang on display cannot format by hardreset,so i try connect to nck it gives above error please help
only 5020d file on support can i use that?
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Old 01-14-2014, 03:46   #2 (permalink)
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Most possibly could be Hardware Issue.

Try using different cable/port first to make sure that problem is not with your connection.

About flashing with 5020D, its not recommended, but you can try on your own risk.

Br,
NCK Team
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Old 01-14-2014, 08:12   #3 (permalink)
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Quote:
Originally Posted by Samuel maduka View Post
Phone must be off with battery inside.
Please insert USB cable now...
Detected : PreLoader USB VCOM Port (COM180)
Phone detected...Please wait
Sending DA agent, please wait...
Connect error: BROM DLL fails to download DA. Please check your UART cable is stable or not.
Error FlashTool format: Tool uses BROM DLL APIs with invalid arguments, like NULL pointer. Please check your parameters again.
All done.
phone hang on display cannot format by hardreset,so i try connect to nck it gives above error please help
only 5020d file on support can i use that?
You can't flash this phone with 5020d flash.
Please enable debug log , make boot info and after post here brom_debug_log from debug_log folder.
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Old 02-04-2014, 15:45   #4 (permalink)
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i have to flash 5020d, but when i unpack file i got winrar diognostic messages

! C:\NCK Dongle\5020d\5020d_alru1.rar: CRC failed in ANDROID. The file is corrupt
! C:\NCK Dongle\5020d\5020d_alru1.rar: The file "???" header is corrupt
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Old 02-04-2014, 16:01   #5 (permalink)
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Posible reason:

1.You not waited untill download finish.
2.Server disconnect in middle of downloading file.
3.You use very old winrar version and this version can't extract arhive.
4.Any other thing related to downloading and unpacking.
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Old 04-18-2016, 08:20   #6 (permalink)
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i have also this problem on huawei g730-u10
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