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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > NCK Team products > NCK Box Premium v2


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Old 05-06-2015, 11:31   #1 (permalink)
Freak Poster
 
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I need urgent help !!!! my dongle is dead [ANSWERED]


Hello, I need help .... my nckdongle is dead ... not turn led and computer does not recognize .....
any solution ???
I can buy another and you activate my rights in the new ... ???
I have nck logger balance, transferred to me again. ???

I can buy only the pcb ??? where ???

Help me .... !!!!!

thanks ....



pd--- Excuse my English, I only speak Spanish
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Old 05-06-2015, 11:35   #2 (permalink)
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Can be reader problem.
First try to dissasemble your reader and resolder components.
If not work, try another reader.
Smartcard itself not die so easy, so check first reader.
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Old 05-06-2015, 11:43   #3 (permalink)
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this morning worked well .... I left it connected to your computer and have been back two hours was the orange led .... I disconnected and connected again and now no longer works .... not turn led ..
and does not recognize the computer .. does nothing ....

... ok .... resolder components and test ....
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Old 05-06-2015, 12:39   #4 (permalink)
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check it can be also drivers conflict in pcs , try another USB port, make sure it is connected to direct port not a usb hub, and make sure only nck dongle is connected to pc.
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Old 05-06-2015, 12:55   #5 (permalink)
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Quote:
Originally Posted by Fast Unlocking View Post
check it can be also drivers conflict in pcs , try another USB port, make sure it is connected to direct port not a usb hub, and make sure only nck dongle is connected to pc.

I check everything, but computer works well with other box .... ...
Only problem with nckdongle not turn led ....


I'm checking everything ....

Thank you for your attention .. !!!
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Old 05-07-2015, 08:56   #6 (permalink)
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DONGLE not find solution ... is dead ...

I tried simcard in setool and works perfect ......

simcard works in any normal reader ?????



they work ???
recommending ??

http://gsmserver.com/item/miscellane...d-reader-for-s
SURE Smart-Card Reader - GsmServer
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Old 05-07-2015, 09:15   #7 (permalink)
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yes SURE Smart Card from GM Server will work, you must ask who ever seller you wnat to buy from fir JCOP smart card reader , gpg have this as i know and some chinese sellers have like JAF - Pkey smart card reader.
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