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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > NCK Team products > NCK Box Premium v2

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Old 08-17-2015, 12:52   #1 (permalink)
Freak Poster
 
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Issues unlocking Blackberry 9790 NCK Dongle


Hi,
Im having issue while trying to unlock this phone with NCK Dongle BlackBerry Tool.
When i scan for MEP Code, i get no resultsand wahne i try Direct unlock the software crashes.
The PRD is not supported when trying calculation by emei and PRD on the Main NCK Dongle Module.

Can anyone help on how to solve this?

[LOGS]
Phone not detected, check phone drivers, cable.
Device: Model missing from database.[0x0000]
Reading data, do not disconnect phone, wait.....
Reading data, wait...
OS Version: 9.16.0.158
PIN : 29c33929
OS NV : 9-72
Dumping data, wait...
Trying to connect phone
Please wait take a while...
Backup saved in folder backup...
MEP CODE : Already unlocked or not have stored code.
All Done.
--------------------------
Log saved to:
logs\00000000___scan_mep_code_2.txt
All Done.
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Old 08-17-2015, 14:26   #2 (permalink)
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use the Escreen option to get PRD and calculate code
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Old 08-17-2015, 14:46   #3 (permalink)
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What E Screen? Do you mean EEScreen?
I got Key but in hexadecimal. How to enter unlock codes in hexadecimal?
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Old 08-17-2015, 16:07   #4 (permalink)
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Solved!

Just flash phone with firmware then read MEP Code.

-------------------------------
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