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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > NCK Team products > NCK Box Premium v2


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Old 09-19-2012, 10:24   #1 (permalink)
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NCK DONGLE Problem


Hi guys I am a new and happy user of nck Dongle but for some reason the when I try launch the main module it comes up with settings page. I have tried the update but its making no difference. All the other modules work fine though......please help.

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Old 09-19-2012, 11:41   #2 (permalink)
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"I have tried the update but its making no difference."

No main nck software to update newest version. Download latest support.zip, open file, download latest nckdongle installer (8.3), install and problem solved.
 
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Old 09-19-2012, 12:01   #3 (permalink)
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It simply cannot be if you are using v8.3 , go to support and download latest v8.3 and use, as kaller1 advised

http://forum.gsmhosting.com/vbb/f691...pdate-1538254/

BR

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Old 09-19-2012, 12:45   #4 (permalink)
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Ok thanks guys give it a try.

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Old 09-19-2012, 16:39   #5 (permalink)
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tried this solution and its still the same thing. Must be noted I have had no problems until the last 2 days.
 
Old 09-19-2012, 16:41   #6 (permalink)
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what is your version ?

post a screenshot of your problem.
 
Old 09-19-2012, 18:03   #7 (permalink)
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Better is post screenshot I want to see screen shot of problem
 
Old 09-19-2012, 18:06   #8 (permalink)
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When it come up with settings page it must enable update and only will work if you use latest version

Br
 
Old 09-19-2012, 18:48   #9 (permalink)
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I have enabled update but stuck on that page still. Updated to 8.3 don't make no difference. Have a feeling its not software because I have tried on a PC I just set up but still the same will upload pics when I'm back in shop....thanks for help

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Old 09-21-2012, 10:52   #10 (permalink)
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Here is what I keep getting

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Old 09-21-2012, 12:47   #11 (permalink)
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Originally Posted by techheads View Post
Here is what I keep getting

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Check please if your firewall not block some ports.
And if you use win7 open exe as admin.

From your photo , software stuck on server conecting.
 
Old 09-21-2012, 13:27   #12 (permalink)
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guys my firewall off....whats strange is I just started having this problem recently so I am thinking its hardware.
 
Old 09-21-2012, 13:31   #13 (permalink)
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I am running on XP as admin
Firewall is off
Antivirus is off

no difference.
 
Old 09-21-2012, 14:16   #14 (permalink)
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seems a bug in your operating system, orbita is using windows xp and i use windows 7 32 bit and 64 bit and all ok.

BR
 
Old 09-21-2012, 14:26   #15 (permalink)
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I am running on XP as admin
Firewall is off
Antivirus is off

no difference.
Contact me by yahoo please.
 
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