to orbit and fast unlocking [ANSWERED]

[cycofcgb]

http://forum.gsmhosting.com/vbb/f691...6/#post9250286

In this thread closed by fastunlocking, who is really in a bad mood these days, user clearly ask what HE does wrong, he's asking for help to use your dongle despite the fact he has setool...

fastunlocking should really cool down cause he acted this way also taking words against your team when there was no problem.

He gave me a warning (I'll take my second now I guess), but never tries to understand that words might be misunderstood.

English is not for most of us our first language, we make mistakes.
If he's too pissed off to answer to users, let orbita answer, he's still more open and available to help.

Last thing, no need to tell me that if I'm not happy I shall not use dongle anymore and use other tool, or you didn't understand what was written above.

[orbita]

http://forum.gsmhosting.com/vbb/9250286-post7.html

Ok, tell please what exactly you not understand from this post.
Will try again my luck, lets see if will have some succes this time.

Will say again , same as in other thread, try contact me and lets see where is the problem.

What exactly you want more?
My telepatic skills is not so good and some times, without details about problem, simple can't help.

And FastUnlocking closed this thread not becose he is "in a bad mood " like you say.

User started 1 time thread like this, was same things like now, without any result.
He not want colaborate.
You prefer 10 pages of nonsense posts or to solve problem?

And please write corect my nickname.

[cycofcgb]

No of course, you are probably right.

But it looked like what happened to me when I asked if I understood the right way what development of dongle was.

In every sections some users open this kind of thread and don't give enough information, especially for some who act under stress (customer waiting in shop ? )

If he acted this way before, ok you're perfectly right.
What I saw was even without giving required information, this user was asking for help (last sentence is "what am I doing wrong ?").
And fastunlocking answer is "you say nck doesn't work, you're a liar, here's proofs : 5 links of success threads, use the other tool..."

Anyway reading all posts in nck section, I can see that there is a big difference between your answers and fastunlocker's answers.
I understand he might be tired that many people doesn't understand what is obvious for him, but I feel this way answering is a mistake and will cause bad image to tool.

I might be wrong though, I'm more old style way of treating users and customers. Maybe too much time spent working in shops...

BR anyway.

[orbita]

OK will try to answer.

You simple not imagine how many FastUnlocking do for this project, so here you not right.

All people from our team try help users.
Reason of posting bugreport is to solve it.

Also will not comment unlocking with customer waiting, some times unlocking process can be very dangerous and can happen many things.
Lost electricity, pc simple reboot, our "human mistakes" , exe bugs e.t.c.

I'am have 10+ years of repair and unlock experience, still remember siemens s4, s6 e.t.c. so know how this things work.
But anyway this is not important also.

In this special case, what is problem to try contact directly?

Will close this thread now, as all explained .....think.

[Fast Unlocking]

Originally Posted by cycofcgb

No of course, you are probably right.

But it looked like what happened to me when I asked if I understood the right way what development of dongle was.

In every sections some users open this kind of thread and don't give enough information, especially for some who act under stress (customer waiting in shop ? )

If he acted this way before, ok you're perfectly right.
What I saw was even without giving required information, this user was asking for help (last sentence is "what am I doing wrong ?").
And fastunlocking answer is "you say nck doesn't work, you're a liar, here's proofs : 5 links of success threads, use the other tool..."

Anyway reading all posts in nck section, I can see that there is a big difference between your answers and fastunlocker's answers.
I understand he might be tired that many people doesn't understand what is obvious for him, but I feel this way answering is a mistake and will cause bad image to tool.

I might be wrong though, I'm more old style way of treating users and customers. Maybe too much time spent working in shops...

BR anyway.

i really don t have time these days to read all this but in short user saying NCK can t unlock TP models not that HE cant use it !!!!!

miss leading forum users and giving fake info about our product is ok for you and them?

well sorry to disappoint you we don t take it lightly, specially when user have done same thing before with other situation

regards i am angry or not the is my business for sure, i am not the most friendly guy in business when someone talk about our products like this, if there was real bug and user report it we try to solve asap usually, but if you don t like the fact that of my attitude it is your choice, btw there is a reason why i made a sticky thread like this:

http://forum.gsmhosting.com/vbb/f691...012-a-1394469/

now the reason why i close threads specially like this is you are wasting forum readers time and forum;s space and specially my time and orbta s time from giving support to people in need.

BR