OT-5020n dead [ANSWERED] - GSM-Forum

laduka · 05-31-2015, 14:53

Flash files count is :19
Action : Firmware update.
Selected Alcatel: OT-5020D
Exe version: NCKDongle AndroidMTK 2.5.5.1
DA: MTK_AllInOne_DA.bin
Reinsert phone battery.
Battery must be charged.
Phone must be off with battery inside.
Please insert USB cable now...
Detected : MTK USB Port (COM12)
BBCHIP: MT6575_S01
BBCHIP HW: 0xCB00
BBCHIP SW: 0xE201
SECURE VERSION: 0
Phone detected...Please wait
Connect error[5000]: You're using secure baseband chip but authentication handle is not ready. Please check the authentication file first.
Error connect phone, aborting.
All done.

phone is dead by other tool

now gives this error

is this possible to repair via soft method?

**orbita** · 05-31-2015, 15:17

ot-5020n dead
Selected Alcatel: OT-5020D

Guess where is mistake

OT-5020T and OT-5020N have secure boot bypass, need to select corect model for this models.

laduka · 05-31-2015, 15:36

Flash files count is :17
Action : Firmware update.
Selected Alcatel: OT-5020T
Exe version: NCKDongle AndroidMTK 2.5.5.1
DA: MTK_AllInOne_DA.bin
Reinsert phone battery.
Battery must be charged.
Phone must be off with battery inside.
Please insert USB cable now...
Detected : MTK USB Port (COM12)
BBCHIP: MT6575_S01
BBCHIP HW: 0xCB00
BBCHIP SW: 0xE201
SECURE VERSION: 0
Phone detected...Please wait
Sending DA agent, please wait...
EMMC: (28Gb+0Kb) HYNIX 0x483447316404
EMMC FW VERSION: 86:00:00:00:00:00:00:00
EMMC CID: 90014A4834473164048601A37DF14193
EMMC UA SIZE: 0xe7000000
BOOT STYLE: EMMC BOOT
Detecting high speed port, wait......
If driver not installed, install high speed port driver.
Detected : DA USB VCOM Port (COM11)
Starting flash.
FORMAT EMMC FLASH : BEGIN:0x3764c000 - LEN:0x13900000
FORMAT EMMC FLASH : BEGIN:0x4af4c000 - LEN:0x986b4000
Download firmware to flash now...
MBR checksum is executing ...
EBR1 checksum is executing ...
UBOOT checksum is executing ...
BOOTIMG checksum is executing ...
RECOVERY checksum is executing ...
SEC_RO checksum is executing ...
LOGO checksum is executing ...
EBR2 checksum is executing ...
CUSTPACK checksum is executing ...
EBR3 checksum is executing ...
MOBILE_INFO checksum is executing ...
EBR4 checksum is executing ...
ANDROID checksum is executing ...
CACHE checksum is executing ...
USRDATA checksum is executing ...
Wait untill phone will start charging.
All done.

but phone still dead

it was my mistake as you see

but how to solve now?

laduka · 05-31-2015, 15:41

please need solution

**orbita** · 05-31-2015, 15:44

What meen dead?
Not power at all, stuck on logo or?
In this phone not only firmware is important, if nvram was erased, reult will be same.
What firmware you flashed in phone?
Phone enter in factory mode?
Need more details about.

laduka · 05-31-2015, 15:48

phone not power up now

before was PROVIDER: 5020T-2AWFUS1
USRDATA INFO: 0x4AF4C000 SIZE: 0x9C6B4000

i dont have any other info

i mad mistake and flashed 5020t by 5020d files
5020d_alru1

**orbita** · 05-31-2015, 15:55

In support exist firmware for 5020(n-t)
You maked some security backup with nvram?
Flash now 5020t-n firmware with format.
And after need to backup security to see if nvram is ok.

laduka · 05-31-2015, 15:59

this log is from support area file flashed log AOSDS_U0_5020T-2XTBUS1_L3I

but o dont have any securite backup

**orbita** · 05-31-2015, 16:07

Make now backup , arhive and upload somewhere.
See in phone inter in factory mode, for this cpu must be vol- and power on.
After full flash phone must power on, even on logo if hardware is 100% ok.
Battery is charged?
Phone enter in meta mode?

Android MTK must give error on flashing unsigned firmware(5020d as example) in signed phone.
If my hints not help, need to see exactly , alternative to erase whole firmware excluding preloader and reflash.

laduka · 05-31-2015, 16:08

readed from AOSDS_U0_5020T-2XTBUS1_L3I firmware

DA: MTK_AllInOne_DA.bin
Reinsert phone battery.
Battery must be charged.
Phone must be off with battery inside.
Please insert USB cable now...
Detected : MTK USB Port (COM12)
Phone detected...Please wait
Sending DA agent, please wait...
BBCHIP MT6575_S01
EMMC: (28Gb+0Kb) HYNIX 0x483447316404
EMMC FW VERSION: 86:00:00:00:00:00:00:00
EMMC CID: 90014A4834473164048601A37DF14193
EMMC UA SIZE: 0xe7000000
BOOT STYLE: EMMC BOOT
Detecting high speed port, wait......
If driver not installed, install high speed port driver.
Detected : DA USB VCOM Port (COM11)
Appending NVRAM
Appending SEC_RO
Appending PRO_INFO
Start backup, wait.......
Saved to : C:\Documents and Settings\geoapple\My Documents\Android_MTK\security_backup\Alcatel_OT-5020T_05_31_2015_19_05_41
Wait untill phone will start charging.

**orbita** · 05-31-2015, 16:29

Files is ok.
Can't help more, from my view phone must start.
Contact me directly with phone in hands, we can make some tests to see.

laduka · 06-01-2015, 07:31

yes,now all is ok

there was battery problemm too

after change battery phone works

conroybar2 · 03-19-2017, 01:07

Flash files count is :19
Action : Firmware update.
Selected Model: Alcatel: OT-5020T
Exe version: NCKDongle AndroidMTK 2.5.7.5
Scenario: [1]Full Flash
Reinsert phone battery.
Battery must be charged.
Phone must be off with battery inside.
Please insert USB cable now...
Detected : MediaTek USB Port (COM26)
Boot mode: Brom
Phone detected...Please wait
BBCHIP
[AUTH]Wrong model selected, please check!!!
Boot Fail.!!!.
All done.

ziggywong0305 · 03-19-2017, 01:16

Select correct model and reflash with file from support...force detect brom when flashing...

05-31-2015, 14:53	#1 (permalink)
laduka No Life Poster Join Date: Oct 2005 Location: georgia tbilisi Posts: 2,095 Member: 194939 Status: Offline Sonork: 100.168.25.6 Thanks Meter: 623	OT-5020n dead [ANSWERED] Flash files count is :19 Action : Firmware update. Selected Alcatel: OT-5020D Exe version: NCKDongle AndroidMTK 2.5.5.1 DA: MTK_AllInOne_DA.bin Reinsert phone battery. Battery must be charged. Phone must be off with battery inside. Please insert USB cable now... Detected : MTK USB Port (COM12) BBCHIP: MT6575_S01 BBCHIP HW: 0xCB00 BBCHIP SW: 0xE201 SECURE VERSION: 0 Phone detected...Please wait Connect error[5000]: You're using secure baseband chip but authentication handle is not ready. Please check the authentication file first. Error connect phone, aborting. All done. phone is dead by other tool now gives this error is this possible to repair via soft method?

03-19-2017, 01:07	#13 (permalink)
conroybar2 Insane Poster Join Date: Mar 2015 Posts: 98 Member: 2361634 Status: Offline Thanks Meter: 36	How to flash Alcatel: OT-5020T 2ATBUS1-R Flash files count is :19 Action : Firmware update. Selected Model: Alcatel: OT-5020T Exe version: NCKDongle AndroidMTK 2.5.7.5 Scenario: [1]Full Flash Reinsert phone battery. Battery must be charged. Phone must be off with battery inside. Please insert USB cable now... Detected : MediaTek USB Port (COM26) Boot mode: Brom Phone detected...Please wait BBCHIP [AUTH]Wrong model selected, please check!!! Boot Fail.!!!. All done.

05-31-2015, 15:17	#2 (permalink)
orbita Product Manager Join Date: Apr 2002 Location: nckDongle Posts: 13,325 Member: 11170 Status: Offline Sonork: 1603694 Thanks Meter: 6,944	ot-5020n dead Selected Alcatel: OT-5020D Guess where is mistake OT-5020T and OT-5020N have secure boot bypass, need to select corect model for this models.

05-31-2015, 15:36	#3 (permalink)
laduka No Life Poster Join Date: Oct 2005 Location: georgia tbilisi Posts: 2,095 Member: 194939 Status: Offline Sonork: 100.168.25.6 Thanks Meter: 623	Flash files count is :17 Action : Firmware update. Selected Alcatel: OT-5020T Exe version: NCKDongle AndroidMTK 2.5.5.1 DA: MTK_AllInOne_DA.bin Reinsert phone battery. Battery must be charged. Phone must be off with battery inside. Please insert USB cable now... Detected : MTK USB Port (COM12) BBCHIP: MT6575_S01 BBCHIP HW: 0xCB00 BBCHIP SW: 0xE201 SECURE VERSION: 0 Phone detected...Please wait Sending DA agent, please wait... EMMC: (28Gb+0Kb) HYNIX 0x483447316404 EMMC FW VERSION: 86:00:00:00:00:00:00:00 EMMC CID: 90014A4834473164048601A37DF14193 EMMC UA SIZE: 0xe7000000 BOOT STYLE: EMMC BOOT Detecting high speed port, wait...... If driver not installed, install high speed port driver. Detected : DA USB VCOM Port (COM11) Starting flash. FORMAT EMMC FLASH : BEGIN:0x3764c000 - LEN:0x13900000 FORMAT EMMC FLASH : BEGIN:0x4af4c000 - LEN:0x986b4000 Download firmware to flash now... MBR checksum is executing ... EBR1 checksum is executing ... UBOOT checksum is executing ... BOOTIMG checksum is executing ... RECOVERY checksum is executing ... SEC_RO checksum is executing ... LOGO checksum is executing ... EBR2 checksum is executing ... CUSTPACK checksum is executing ... EBR3 checksum is executing ... MOBILE_INFO checksum is executing ... EBR4 checksum is executing ... ANDROID checksum is executing ... CACHE checksum is executing ... USRDATA checksum is executing ... Wait untill phone will start charging. All done. but phone still dead it was my mistake as you see but how to solve now?

05-31-2015, 15:44	#5 (permalink)
orbita Product Manager Join Date: Apr 2002 Location: nckDongle Posts: 13,325 Member: 11170 Status: Offline Sonork: 1603694 Thanks Meter: 6,944	What meen dead? Not power at all, stuck on logo or? In this phone not only firmware is important, if nvram was erased, reult will be same. What firmware you flashed in phone? Phone enter in factory mode? Need more details about.

05-31-2015, 15:48	#6 (permalink)
laduka No Life Poster Join Date: Oct 2005 Location: georgia tbilisi Posts: 2,095 Member: 194939 Status: Offline Sonork: 100.168.25.6 Thanks Meter: 623	phone not power up now before was PROVIDER: 5020T-2AWFUS1 USRDATA INFO: 0x4AF4C000 SIZE: 0x9C6B4000 i dont have any other info i mad mistake and flashed 5020t by 5020d files 5020d_alru1

05-31-2015, 15:55	#7 (permalink)
orbita Product Manager Join Date: Apr 2002 Location: nckDongle Posts: 13,325 Member: 11170 Status: Offline Sonork: 1603694 Thanks Meter: 6,944	In support exist firmware for 5020(n-t) You maked some security backup with nvram? Flash now 5020t-n firmware with format. And after need to backup security to see if nvram is ok.

05-31-2015, 15:59	#8 (permalink)
laduka No Life Poster Join Date: Oct 2005 Location: georgia tbilisi Posts: 2,095 Member: 194939 Status: Offline Sonork: 100.168.25.6 Thanks Meter: 623	this log is from support area file flashed log AOSDS_U0_5020T-2XTBUS1_L3I but o dont have any securite backup

05-31-2015, 16:07	#9 (permalink)
orbita Product Manager Join Date: Apr 2002 Location: nckDongle Posts: 13,325 Member: 11170 Status: Offline Sonork: 1603694 Thanks Meter: 6,944	Make now backup , arhive and upload somewhere. See in phone inter in factory mode, for this cpu must be vol- and power on. After full flash phone must power on, even on logo if hardware is 100% ok. Battery is charged? Phone enter in meta mode? Android MTK must give error on flashing unsigned firmware(5020d as example) in signed phone. If my hints not help, need to see exactly , alternative to erase whole firmware excluding preloader and reflash.

05-31-2015, 16:29	#11 (permalink)
orbita Product Manager Join Date: Apr 2002 Location: nckDongle Posts: 13,325 Member: 11170 Status: Offline Sonork: 1603694 Thanks Meter: 6,944	Files is ok. Can't help more, from my view phone must start. Contact me directly with phone in hands, we can make some tests to see.

06-01-2015, 07:31	#12 (permalink)
laduka No Life Poster Join Date: Oct 2005 Location: georgia tbilisi Posts: 2,095 Member: 194939 Status: Offline Sonork: 100.168.25.6 Thanks Meter: 623	yes,now all is ok there was battery problemm too after change battery phone works

03-19-2017, 01:16	#14 (permalink)
ziggywong0305 No Life Poster Join Date: Feb 2015 Location: Jamaican Posts: 1,708 Member: 2339843 Status: Offline Thanks Meter: 1,450	Select correct model and reflash with file from support...force detect brom when flashing...