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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > NCK Team products > NCK Box Premium v2


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Old 12-10-2017, 10:00   #1 (permalink)
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Vivo 1718 Hang on logo after reset


phone was on pattern lock.



Operation: Factory Format
Searching for phone.....
FlashMode Detected.
Hello received.
HW ID: 00000000E1A00900 MSM8953
PK HASH: 60BA997FEF6DA9F05885FA11F1DD6D2A90D052A257A09C2075 D7246CC73C0D43
Checking database for suitable loader.....
Arhitecture:32 bits
Storage:EMMC
Sending loader, please wait..
Waiting for loader to start...
Reading partition info, wait.
Volume[0] Size: 29.12 GB Partitions count: 54
Userdata Size: 24.04 GB
Manufacturer: vivo
Cpu: arm64-v8a
Build Id: N2G47H
Model: vivo 1718
Android Release: 7.1.2
Android Version: N2G47H release-keys
Security patch: 2017-10-01
Resetting userdata , wait
Total blocks 426
Resetting cache , wait
Total blocks 15
Factory reset done, wait untill phone start
This can take up to 5 min on slow phones.
Restarting phone.....
*************************************
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Old 12-10-2017, 10:49   #2 (permalink)
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just format is mobile in EDL mode and your mobile will start working


BR
Mujeeb
NCK TEAM
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Old 12-18-2017, 13:28   #3 (permalink)
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1 more hang on logo after reset

Operation: Factory Format
Searching for phone.....
FlashMode Detected.
Hello received.
HW ID: 00000000E1A00900 MSM8953
PK HASH: 60BA997FEF6DA9F05885FA11F1DD6D2A90D052A257A09C2075 D7246CC73C0D43
Checking database for suitable loader.....
Arhitecture:32 bits
Storage:EMMC
Sending loader, please wait..
Waiting for loader to start...
Reading partition info, wait.
Volume[0] Size: 58.24 GB Partitions count: 54
Userdata Size: 53.16 GB
Manufacturer: vivo
Cpu: arm64-v8a
Build Id: N2G47H
Model: vivo 1716
Android Release: 7.1.2
Android Version: N2G47H release-keys
Security patch: 2017-11-01
Resetting userdata , wait
Total blocks 898
Resetting cache , wait
Total blocks 15
Factory reset done, wait untill phone start
This can take up to 5 min on slow phones.
Restarting phone.....
*************************************
Log saved: C:\Documents and Settings\Talat Hussain\My Documents\NckDongle\qc_module_Logs\reset_userdata_ MSM8953_00000000E1A00900_60BA997FEF6DA9F05885FA11F 1DD6D2A90D052A257A09C2075D7246CC73C0D432.txt
Total Time: 00:00:53
Done.
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Old 12-18-2017, 13:28   #4 (permalink)
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do you mean format with EDL cable ? procedure is same ?
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Old 12-18-2017, 18:54   #5 (permalink)
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Try next steps.
1 Try to boot phone in recovery and format from recovery(wipe)
2.Try to find and write phone firmware.
Some phones have prefilled userdata with some files.
Most posible can be also here same problem.
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Old 12-19-2017, 15:54   #6 (permalink)
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i flash the and phone is ok now like previous one.
previous phone also had same issue and also done with flash.
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Old 01-09-2018, 02:49   #7 (permalink)
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Quote:
Originally Posted by darmobiles View Post
i flash the and phone is ok now like previous one.
previous phone also had same issue and also done with flash.
pls! upload the firmware,tia in advance.
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Old 01-22-2018, 07:58   #8 (permalink)
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Quote:
Originally Posted by darmobiles View Post
i flash the and phone is ok now like previous one.
previous phone also had same issue and also done with flash.
please give me working flash file link, my phone same problome hang on logo after reset by nck
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