after work format my computer can't update box

[ufs-4]

hi
how are you
i have box ufst working is ok but work format my computer and open hwk control panel and always now massage :
App: UFSx (HWK) Control Panel v 2.3.0.7 by SarasSoft
CPU: AuthenticAMD
Platform: Windows NT 6.2 (Build 9200 )
Versions: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
C:\Program Files (x86)
C:\Program Files (x86)\Common Files
Nokia Path not Found, Set to: C:\Program Files (x86)\Nokia\Phoenix
C:\Users\Alwahdah_Mohammed\Desktop
C:\Users\Alwahdah_Mohammed\AppData\Roaming\Microso ft\Windows\Start Menu\Programs

Last Server Update: 2016/03/30
Active Panel Version: 2.3.0.7

Box: 1 Location: 562 Serial: TMA12098699
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 12098699
HID: C225670343600071, HWK: A1.04-PRO1
SID: 16B2AAC8EDA62943B42837ADBF9F728B0918073C
XID: FAC294388555CA320901B9D61D589BE458DD1A37
LIC: True
BOOT: TM UFST Boot v1.2 (c)SarasSoft 2012
Firmware Failed: 1
Firmware Update Failed: s UD F1 Error: E2
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help me for solve problem

thank you