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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Saras Boxes > UFST


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Old 08-14-2015, 10:33   #1 (permalink)
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Can't use new UFST


all upadets all installed but can't use
HWK: NOT AUTHORISED, USE UPDATE TOOL
Attached Images
File Type: jpg 2.jpg (155.1 KB, 127 views)
File Type: jpg 3.jpg (197.4 KB, 96 views)
File Type: jpg 4.jpg (107.8 KB, 100 views)
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Old 08-14-2015, 22:13   #2 (permalink)
Sha
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just press [Install] not care about "New Items"
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Old 08-15-2015, 08:08   #3 (permalink)
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Where is UFS support?
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Old 08-15-2015, 19:04   #4 (permalink)
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select all and install of new.

disable the antivirus
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Old 08-16-2015, 09:04   #5 (permalink)
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i had the same here

i tryed alot
removed files
uninstal
remove register files
but same problem
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Old 08-16-2015, 13:32   #6 (permalink)
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Quote:
Originally Posted by juve2106 View Post
all upadets all installed but can't use
HWK: NOT AUTHORISED, USE UPDATE TOOL
Must press "Install" button to authorize soft even it show no item to install.
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Old 08-17-2015, 08:47   #7 (permalink)
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Quote:
Originally Posted by mobileclinic View Post
Must press "Install" button to authorize soft even it show no item to install.
how many time must press install button?more 30 time press same
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Old 08-18-2015, 13:39   #8 (permalink)
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Where us your support?/????already 10 days buy new box and can't use it? it for sale only ???not for use?
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Old 08-18-2015, 14:02   #9 (permalink)
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Quote:
Originally Posted by juve2106 View Post
Where us your support?/????already 10 days buy new box and can't use it? it for sale only ???not for use?
Need to press install once.If you get error again check box in panel & post log here.
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Old 08-19-2015, 07:41   #10 (permalink)
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Quote:
Originally Posted by mobileclinic View Post
Need to press install once.If you get error again check box in panel & post log here.
see my screenshots in first post..i am not receiving error check box normaly no error i press more 50 times install button only receive no items to install
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Old 08-19-2015, 07:52   #11 (permalink)
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Quote:
Originally Posted by juve2106 View Post
see my screenshots in first post..i am not receiving error check box normaly no error i press more 50 times install button only receive no items to install
Post both fresh log for install button & check box now.As per your log from frist post have to press install button only to authorised software.
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Old 02-09-2016, 08:46   #12 (permalink)
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Last Server Update: 2015/12/31
Active Panel Version: 2.3.0.7

Found Items to Install: 1

Installed: 1 Item(s) Time: 00:03.775

No Items to Install

No Items to Install

No Items to Install

No Items to Install

No Items to Install

UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 111*****
HID: 83EE9F2641600030, HWK: A1.04-PRO1
SID: 7239F6C10D4875E6E3109E70DF31D41C64306279
XID: 8246D013D5ADE8E17CB9F57B62824F79A4ADF4F0
Licence: True
HWK: NOT AUTHORISED, USE UPDATE TOOL

finally will fix or not?
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Old 02-09-2016, 09:00   #13 (permalink)
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Quote:
Originally Posted by juve2106 View Post
Last Server Update: 2015/12/31
Active Panel Version: 2.3.0.7

HWK: NOT AUTHORISED, USE UPDATE TOOL

finally will fix or not?
Check Panel message.Update box First.
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Old 02-09-2016, 11:26   #14 (permalink)
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Quote:
Originally Posted by mobileclinic View Post
Check Panel message.Update box First.
Box: 1 Location: 0 Serial: TMA111*****
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 111****
HID: 83EE9F2641600030, HWK: A1.04-PRO1
SID: 7239F6C10D4875E6E3109E70DF31D41C64306279
XID: 8246D013D5ADE8E17CB9F57B62824F79A4ADF4F0
LIC: True
BOOT: TM UFST Boot v1.2 (c)SarasSoft 2012
Firmware: Ok
Your IP: 109.75.41.182
Support: Account Ok
REST: Ok
UFSx: USB <-> Serial, USB S/N: 111*****
NVML: Ok
BOOT: UFST Boot v1.2 (c)SarasSoft 2012
CORE: UFST Core v1.3 (c)SarasSoft 2013
SERN: 11179422
LIC5: True
BOXK: 2
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 11179422
HID: 83EE9F2641600030, HWK: A1.04-PRO1
SID: 7239F6C10D4875E6E3109E70DF31D41C64306279
XID: 8246D013D5ADE8E17CB9F57B62824F79A4ADF4F0
LIC: True
Authentication successfull.
Upgrade client is up-to-date.
Upgrade process completed.

App: UFSx (HWK) Control Panel v 2.3.0.7 by SarasSoft
Ftd: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
Box: 1 Location: 0 Serial: TMA111*****
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 111*****
HID: 83EE9F2641600030, HWK: A1.04-PRO1
SID: 7239F6C10D4875E6E3109E70DF31D41C64306279
XID: 8246D013D5ADE8E17CB9F57B62824F79A4ADF4F0
LIC: True
BoxStat : Ok
Firmware: Ok
Your IP: 109.75.41.182
Support: Account Ok


Last Server Update: 2015/12/31
Active Panel Version: 2.3.0.7

No New Items to Install


No Items to Install

No Items to Install

No Items to Install

No Items to Install

No Items to Install

No Items to Install

UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 111*****
HID: 83EE9F2641600030, HWK: A1.04-PRO1
SID: 7239F6C10D4875E6E3109E70DF31D41C64306279
XID: 8246D013D5ADE8E17CB9F57B62824F79A4ADF4F0
Licence: True
HWK: NOT AUTHORISED, USE UPDATE TOOL
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Old 02-09-2016, 12:35   #15 (permalink)
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try this ...........................

Quote:
7. Click "Check Box"
8. Click "Update Box"
9. Click "Check Box" - Make sure "Box Status" = "True" or "Bad Software" and "Server Status" = "Support Ok", before proceeding
10. Switch to the "Software" Tab
11. Amend "Application Install Path" and/or "Nokia Install Path", if required.
12. Click "Check Server"
13. Click "Install"
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