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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Saras Boxes > UFST

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Old 03-04-2014, 06:26   #1 (permalink)
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Ufst installation need help...


good day to all.. ihave a problem with my ufst after i open the panel and update the box i got this error...

App: UFSx (HWK) Control Panel v 2.3.0.1 by SarasSoft
CPU: GenuineIntel
Platform: Windows NT 6.1 (Build 7600 )
Versions: Ufs2xx.dll 3.2.4, Ufs2xx.sys 2.8.14
C:\Program Files
C:\Program Files\Common Files
Nokia Path not Found, Set to: C:\Program Files\Nokia\Phoenix
C:\Users\SEANLJ\Desktop
C:\Users\SEANLJ\AppData\Roaming\Microsoft\Windows\ Start Menu\Programs

App: UFSx (HWK) Control Panel v 2.3.0.1 by SarasSoft
Box: 1 Location: 8482 Serial: TMA10022542
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.2 (c)SarasSoft 2012, Sn: 1002xxxx
HID: D93CCB694xxxxxx, HWK: A1.04-PRO1
SID: A56691983EF0AA9B3A8D1xxxxxxxxxxxxxxxxxxxxx
XID: DB21D93F89267EF04FD72xxxxxxxxxxxxxxxxxxxxx
LIC: True
None Authorised Copy of Software Detected, Reinstall
HWK: NOT AUTHORISED, Update Box
Bad IX: 1111
Failed: 102
Support: Unknown Server Error

thanks in advance

Last edited by mobileclinic; 03-08-2014 at 11:49.
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Old 03-05-2014, 07:13   #2 (permalink)
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up this thread..... badly needed....
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Old 03-07-2014, 03:05   #3 (permalink)
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thanks for no reply.........
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Old 03-07-2014, 04:36   #4 (permalink)
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Open Eyes , and use the Last Version from UFSPanel 2.3.0.4

And Read Sticky Threads
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Old 03-07-2014, 09:47   #5 (permalink)
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Quote:
Originally Posted by wolfgang1502 View Post
Open Eyes , and use the Last Version from UFSPanel 2.3.0.4

And Read Sticky Threads
I've already downloaded the latest version but still same problem...
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Old 03-13-2014, 05:52   #6 (permalink)
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same problem, no one productsupporter answered all been hide,even they answer only said return your box to reseller just it.
bad box i've been seen
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Old 03-13-2014, 08:42   #7 (permalink)
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Quote:
Originally Posted by kay_pencenk View Post
same problem, no one productsupporter answered all been hide,even they answer only said return your box to reseller just it.
bad box i've been seen
Where you posted your box log with problem ?
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Old 03-15-2014, 00:40   #8 (permalink)
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Quote:
Originally Posted by mobileclinic View Post
Where you posted your box log with problem ?
Waiit I will upload my screenshot, my UFST was in my shop,I never can autorized my ufst with new setup

Last edited by kay_pencenk; 03-15-2014 at 00:45.
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Old 03-15-2014, 07:34   #9 (permalink)
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Quote:
Originally Posted by kay_pencenk View Post
Waiit I will upload my screenshot, my UFST was in my shop,I never can autorized my ufst with new setup

Just scan box>check box in panel & post log here.Hide box details before post.
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Old 03-15-2014, 16:54   #10 (permalink)
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first :
http://imageshack.com/a/img46/4117/5hch.png
second update not succes always failed :
http://imageshack.com/a/img23/5352/dfy6.png
try cek again :
http://imageshack.com/a/img31/4619/ix1.bmp

almost everyday id try still same
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Old 03-16-2014, 07:19   #11 (permalink)
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Quote:
Originally Posted by kay_pencenk View Post
first :
http://imageshack.com/a/img46/4117/5hch.png
second update not succes always failed :
http://imageshack.com/a/img23/5352/dfy6.png
try cek again :
http://imageshack.com/a/img31/4619/ix1.bmp

almost everyday id try still same
Firmware failed:2.Please send box to reseller.
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Old 03-17-2014, 09:09   #12 (permalink)
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Hwk: Not authorised, use update tool

Please help!

Other PC Win XP ALL OK. Update box, tools, etc.

Win7/64
Update ok

Quote:
Versions: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
C:\Program Files (x86)
C:\Program Files (x86)\Common Files
Nokia Path not Found, Set to: C:\Program Files (x86)\Nokia\Phoenix
C:\Users\ballatom\Desktop
C:\Users\ballatom\AppData\Roaming\Microsoft\Window s\Start Menu\Programs

Last Server Update: 2014/03/10
Active Panel Version: 2.3.0.5

App: UFSx (HWK) Control Panel v 2.3.0.5 by SarasSoft
Ftd: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
Box: 1 Location: 0 Serial:
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 1xxxxxxx
HID: F326150xxxxxxxxxx, HWK: A1.04-PRO1
SID: BE351D5053797841CE1251xxxxxxxxxxxxxxxxxxxxx
XID: 6F21133E752DAA67E04D42xxxxxxxxxxxxxxxxxxxxx
LIC: True
BoxStat : Ok
Firmware: Ok
Your IP: 31.46.220.169
Support: Account Ok
Quote:
Box: 1 Location: 0 Serial: TMA118xxxxxx
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn:
HID: F3261504xxxxxxxxxxx, HWK: A1.04-PRO1
SID: BE351D5053797841CE12xxxxxxxxxxxxxxxxxx
XID: 6F21133E752DAA67E04Dxxxxxxxxxxxxxxxxxx
LIC: True
BoxStat : Ok
Firmware: Ok
Your IP: 31.46.220.169
Support: Account Ok
All is Ok, not Need to Update Box or Support
Quote:
Last Server Update: 2014/03/10
Active Panel Version: 2.3.0.5

No New Items to Install
but the run any tool (samsung, DCTxBB5, etc.) authorised error

Quote:
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn:
HID: F326150xxxxxxxxxx, HWK: A1.04-PRO1
SID: BE351D5053797841CExxxxxxxxxxxxxxxxxxxxxxxxxx
XID: 6F21133E752DAA67E0xxxxxxxxxxxxxxxxxxxxxxxxxx
Licence: True
HWK: NOT AUTHORISED, USE UPDATE TOOL

Last edited by mobileclinic; 03-18-2014 at 11:38. Reason: Don't post box detials in forum.
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Old 03-18-2014, 11:41   #13 (permalink)
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Quote:
Originally Posted by ballatom View Post
Please help!

Other PC Win XP ALL OK. Update box, tools, etc.

Win7/64
Update ok







but the run any tool (samsung, DCTxBB5, etc.) authorised error
Scan Box>check box>check server>install
Press install button even it show no new item to install to authorised the software.
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Old 03-20-2014, 12:29   #14 (permalink)
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Quote:
Originally Posted by mobileclinic View Post
Scan Box>check box>check server>install
Press install button even it show no new item to install to authorised the software.
...no new item>select all>install>authorised error

Delete sarassoft folder>Scan Box>check box>check server>install>authorised error

Please solution
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Old 03-20-2014, 13:05   #15 (permalink)
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Quote:
Originally Posted by ballatom View Post
...no new item>select all>install>authorised error

Delete sarassoft folder>Scan Box>check box>check server>install>authorised error

Please solution
Scan box>check box paste log here (edit sn. Before post).
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