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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > BST / BSTPro Dongle


BST / BSTPro Dongle BestSmartTools Official Support Section

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Old 05-08-2018, 07:22   #1 (permalink)
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account relock problem Redmi 5a


> Backup phone original QCN before Repair IMEI or Erase IMEI/NVM.
1. Power on the phone and enable "USB Debugging" option.
2. Connect phone to pc via USB cables.
3. Dial(*#*#13491#*#*), Enable Qualcomm Diag port.
4. Press "Scan" button to confirm phone connected.
5. Press "EraseIMEI" (or Press "EraseNVM")
6. Repair IMEI
7. Repair Network

[Screen Lock]
1. Enter fastboot mode (install drivers if needed)
2. Press "OneKey Recovery"
3. Waiting phone enter recovery mode
4. Press "Scan" and then press "Reset Screenlock"
Tips: If you device Bootloader locked, have to unlock bootloader lock before Remove screenlock.

[Account Lock]
1. Enter Fastboot or EDL mode (install drivers if needed)
2. Press "Scan" and then press "Reset Account Lock"
Tips:
1).If phone locked still or Wifi not working, please do WIPE or flash firmware to fix problem.
2).If phone auto relock after online, please use "Patch Account Lock Relock" or "Bypass Account Lock Relock" to fix problem

[Factory Reset]
1. Enter Fastboot or EDL mode (install drivers if needed)
2. Press "Scan" and then press "Factory Reset"

Removing Account Lock ...
Boot to EDL mode ... Failed, Enable ADB or fastboot try again!
Removing Account Lock ...
Wait device ready ...
Sending Loader ...
Send loader failed!
Removing Account Lock ...
Wait device ready ...
Sending Loader ...
Writing data ... OK

Scanning devices ...0 found
Removing Account Lock ...
Wait device ready ...
Sending Loader ...
Writing data ... OK
Removing Account Lock ...
Boot to EDL mode ... Failed, Enable ADB or fastboot try again!
Removing Account Lock ...
Wait device ready ...
Sending Loader ...
Writing data ... OK
Perform device factory reset ...
Boot to EDL mode ... Failed, Enable ADB or fastboot try again!
Perform device factory reset ...
Wait device ready ...
Sending Loader ...
Writing data ... OK


account lock after connect to wifi
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