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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > BST / BSTPro Dongle


BST / BSTPro Dongle BestSmartTools Official Support Section

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Old 03-30-2014, 14:30   #1 (permalink)
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Activate the function Help? [ANSWERED]


hello friend, I wanted to know how active the function Help. Samsung ---flashing ---- Special --- HELP (not work for me) I have to download some package?? Thank you for your help.

Last edited by EmeGSM-Wei; 03-31-2014 at 00:44. Reason: ANSWERED
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Old 03-30-2014, 15:49   #2 (permalink)
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Quote:
Originally Posted by ffalcetta View Post
hello friend, I wanted to know how active the function Help. Samsung ---flashing ---- Special --- HELP (not work for me) I have to download some package?? Thank you for your help.
Which antivirus you are using?
before install disable your antivirus and then all package will extract correctly

if it will not help then post screen shoot where you need help

Thanks

WBR:

Nauman
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Old 03-31-2014, 00:12   #3 (permalink)
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Connect to server .... failed 1,error
Antivirus disabled,
i do something wrong or server.

BR.
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Old 03-31-2014, 00:42   #4 (permalink)
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Originally Posted by kiki49 View Post
Connect to server .... failed 1,error
Antivirus disabled,
i do something wrong or server.

BR.
Hi,

PM me your BST Dongle S/N or contact me with my SONORK please

Best Regards
GsmBest Team
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Old 03-31-2014, 01:24   #5 (permalink)
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the firewall is disabled, install it again, it works perfect, but the option is still not working HELP
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Old 03-31-2014, 02:51   #6 (permalink)
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Originally Posted by ffalcetta View Post
the firewall is disabled, install it again, it works perfect, but the option is still not working HELP
Hi,

Which option not working for you??? Contact me with my SONORK please

Best Regards
GsmBest Team
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Old 03-31-2014, 03:47   #7 (permalink)
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Quote:
Originally Posted by ffalcetta View Post
hello friend, I wanted to know how active the function Help. Samsung ---flashing ---- Special --- HELP (not work for me) I have to download some package?? Thank you for your help.
friend, a help option will only open when you select the phone model!, 1st select the model tefone, 2nd click help............
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Old 03-31-2014, 04:24   #8 (permalink)
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Old 03-31-2014, 09:42   #9 (permalink)
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Originally Posted by Gead View Post
yes it work perfect Help means how to work with this modal, which cable and which function.
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Old 04-03-2014, 15:58   #10 (permalink)
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Hi,

PM me your BST Dongle S/N or contact me with my SONORK please

Best Regards
GsmBest Team
Please check your PM

BR
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