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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > BST / BSTPro Dongle


BST / BSTPro Dongle BestSmartTools Official Support Section

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Old 04-03-2014, 10:27   #1 (permalink)
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after instalation bst dongle m stuck on this erro plz check picture [ANSWERED]




i am just stuck here cant go further up
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Old 04-03-2014, 10:32   #2 (permalink)
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Is your dongle connected in USB on PC or in PCB ?
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Old 04-03-2014, 11:11   #3 (permalink)
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its conectd on my pc on the built in usb
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Old 04-03-2014, 14:02   #4 (permalink)
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firewall on and disable anti virus , check installation folder have action.dll present or not
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Old 04-03-2014, 14:05   #5 (permalink)
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Quote:
Originally Posted by taz1234 View Post
its conectd on my pc on the built in usb
your drivers not installed correctly please check drivers

check any led light ON on dongle?
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Old 04-03-2014, 15:07   #6 (permalink)
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dont have antivirus in my system and yes red light is on
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Old 04-03-2014, 15:11   #7 (permalink)
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@taz1234

Hi, please check with me sonork i will check your pc.


Br,
GsmBest Team
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Old 04-04-2014, 06:19   #8 (permalink)
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disable antivirous and reinstall bst dongle chek driver if install correct and lunching your bst program
best regardes
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Old 04-04-2014, 12:09   #9 (permalink)
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i dont have any antivrus installed
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Old 04-04-2014, 15:59   #10 (permalink)
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Quote:
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i am just stuck here cant go further up
Hi,

Open your pc device management, check "Best Smart Tools Key" in list or not?

Best Regards
GsmBest Team
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Old 04-04-2014, 16:24   #11 (permalink)
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if i give you teamvier id can u check plz
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Old 04-04-2014, 16:28   #12 (permalink)
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sand teamvier id i chek
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Old 04-04-2014, 16:39   #13 (permalink)
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Old 04-04-2014, 16:59   #14 (permalink)
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I am still waiting heloo anybody plz help
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Old 04-04-2014, 17:08   #15 (permalink)
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somebody plz help me i need work to do
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