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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > BST / BSTPro Dongle


BST / BSTPro Dongle BestSmartTools Official Support Section

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Old 01-25-2016, 20:58   #1 (permalink)
Freak Poster
 
Join Date: Dec 2015
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big problem no one help


bst dongle team
i hope all fine

i bought bst dongle 1 year ago
so i cant slove my problem
i cant use this dongle


Restarting ADB service ... ok

Scanning devices ... 1 found
dev[1]
Manufactory:
Model:
Hardware:
Mode: offline
offline
Your device is offline, try follow steps to solve this problem:
1. diable and re-enable your device USB debug
2. reboot your device
3. restart adb service
4. change a usb cable or usb port.
Detect 2 USB devices not install driver
Checking environment ... failed
Device Info (MTP)
Model: SM-G925I
IMEI: 350000000000006
PDA Version: G925IDVU2COGA
Phone Version: G925IDVU2COGA
CSC : G925IKSA2COGA
CSC Version: G925IDVU2COGA

(( phone off line))
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Old 01-25-2016, 21:01   #2 (permalink)
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Hi

Quote:
Originally Posted by speakme2009 View Post
bst dongle team
i hope all fine

i bought bst dongle 1 year ago
so i cant slove my problem
i cant use this dongle


Restarting ADB service ... ok

Scanning devices ... 1 found
dev[1]
Manufactory:
Model:
Hardware:
Mode: offline
offline
Your device is offline, try follow steps to solve this problem:
1. diable and re-enable your device USB debug
2. reboot your device
3. restart adb service
4. change a usb cable or usb port.
Detect 2 USB devices not install driver
Checking environment ... failed
Device Info (MTP)
Model: SM-G925I
IMEI: 350000000000006
PDA Version: G925IDVU2COGA
Phone Version: G925IDVU2COGA
CSC : G925IKSA2COGA
CSC Version: G925IDVU2COGA

(( phone off line))
its not dongle problem but yes your phone is the phone itself not connected on adb
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Old 01-25-2016, 21:10   #3 (permalink)
Freak Poster
 
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i tried with 2 pc

im sure its connected
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Old 01-25-2016, 21:21   #4 (permalink)
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````````````````````````````how to slove plz
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Old 01-26-2016, 20:44   #5 (permalink)
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Bro Just Uninstall Any Program Use ADB Like MoboRobo or MoboGenuie Or SnapPea ......!
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