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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > BST / BSTPro Dongle

BST / BSTPro Dongle BestSmartTools Official Support Section

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Old 11-07-2016, 19:15   #1 (permalink)
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BST 3.32 (latest version) can't unlock a GM-G530T -Samsung Galaxy GRAND Prime


BST 3.32 (latest version) can't unlock a GM-G530T -Samsung Galaxy GRAND Prime

1) It's able to see the device just fine.
2) I'm running on a brand new windows 7 machine (to have no driver problems)
3) I have no "unknown devices" in my device manager (so it's not a driver issue)
4) I have the phone in the desktop and it's rooted (tried WITH AND WITHOUT ROOT)
5) I have tried the "BYPASS MSL" and the "Qualcom Direct Unlock" with no success


I SCAN for the device and it's found just fine.
But when I UNLOCK it just "communication failed"

What could be wrong?

Do you SIM/NETWORK UNLOCK a T-mobile phone to use with ANOTHER GSM carrier by simply "SCAN" the device and press "UNLOCK" correct?

please help....

Code:
Scanning devices ... 1 found
dev[1]
  Manufactory:    SAMSUNG
  Model:          SM-G530T
  Hardware:       QCOM
  Mode:           normal
-----------------------------------------------------
Download: Press Vol Dn + Home + Power

UART Cable Resistor: 523 K
ReadCodes/Unlock/Repair:
1. Type *#0808# and set USB to AP.
2. Set "USB Settings" to "DM+MODEM+ADB".
3. Click "OK".
Cables: MicroUSB
Interface: Auto, Change UART when request

Read Info/Flashing/UserLock/Backup:
Cables: MicroUSB
Interface: Auto

Device Authentication ... communication failed
Please check: 
  1. choose the right port
  2. some device UART need re-connect use each 30 seconds
Time used : 18.4 s
imge of my screen is at on imagur with the name Ge6Ssom
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Old 11-07-2016, 20:13   #2 (permalink)
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Join Date: Jan 2013
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hy is a softweare problem in BST , use other softweare until bst team fix the isue
last 3 updates are full of bugs and unloking for some models not working
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