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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > BST / BSTPro Dongle


BST / BSTPro Dongle BestSmartTools Official Support Section

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Old 04-24-2015, 19:13   #1 (permalink)
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BST Program continually crashes[ANSWERED]


When i open the user interface and start a scan, it will work for a few minutes and then crashes. I get the widows pop up reading "Best Smart Tools Launcher has stopped working- A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available" Sometimes the user interface stays open longer than others but it crashes 95% of the time. So far i haven't found this program to unlock a single device.
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Old 04-24-2015, 23:30   #2 (permalink)
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check antivirus, change or disable and post report
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Old 04-29-2015, 10:14   #3 (permalink)
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Quote:
Originally Posted by UnlockKing.pk View Post
check antivirus, change or disable and post report
UsbKey: 2063-*****************

Boot: Usb Key BL V1.22
Connect to server .... failed,can't connect to server.

internet good
antivirus disable
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Old 04-29-2015, 10:27   #4 (permalink)
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Quote:
Originally Posted by boxflasher View Post
UsbKey: 2063-*****************

Boot: Usb Key BL V1.22
Connect to server .... failed,can't connect to server.

internet good
antivirus disable
AFTER DELETE REGISTRY AND TRY TRY ... CAN UPDATE

UsbKey: 2063-**5E-******

Boot: Usb Key BL V1.22
Connect to server .... ok
Update firmware step1 ... ok
Update firmware step2 ... ok
Finish update .... ok

BUT AFTER UPDATE, I CLICK FINISH/EXIT, SOFTWARE CANNOT OPEN
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Old 04-29-2015, 10:44   #5 (permalink)
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Originally Posted by boxflasher View Post
AFTER DELETE REGISTRY AND TRY TRY ... CAN UPDATE

UsbKey: 2063-**5E-******

Boot: Usb Key BL V1.22
Connect to server .... ok
Update firmware step1 ... ok
Update firmware step2 ... ok
Finish update .... ok

BUT AFTER UPDATE, I CLICK FINISH/EXIT, SOFTWARE CANNOT OPEN
Check Update
OK

Software cannot OPEN

Picture here http://3.bp.b l o g s p o t.com/-ZNVop2rXvxE/VUCnyeXOhEI/AAAAAAAAA8M/IkZiIT4-dbc/s1600/bst%2Bdongle.jpg
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Old 01-11-2016, 23:09   #6 (permalink)
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bst not opening

Hi I have same problem with my Bst tool. I can update successfully but program does not open. pls help
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