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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > BST / BSTPro Dongle


BST / BSTPro Dongle BestSmartTools Official Support Section

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Old 03-26-2015, 01:43   #1 (permalink)
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Post how i can wipe efs this galaxy note 4 [ANSWERED]


Scanning devices ... 2 found
dev[1]
Manufactory: SAMSUNG
Model: SM-N910T
Hardware: QCOM
Mode: normal
dev[2]
Manufactory: SAMSUNG
Model:
Hardware:
Mode: QCDI,MTP

Selected dev[1] SAMSUNG SM-N910T
Detect 1 USB devices not install driver
Prepare environment ...
Backup EFS ... C:\Program Files\BST\backup\samsung\efs\SM-N910T\EFS_samsung_SM-N910T_354594064369121_2015-03-25_20.40.21.zip ok
Wiping EFS ... failed, flash patch file first please
Time used : 1 min 11 s
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Old 03-26-2015, 02:00   #2 (permalink)
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Quote:
Originally Posted by ghacks View Post
Scanning devices ... 2 found
dev[1]
Manufactory: SAMSUNG
Model: SM-N910T
Hardware: QCOM
Mode: normal
dev[2]
Manufactory: SAMSUNG
Model:
Hardware:
Mode: QCDI,MTP

Selected dev[1] SAMSUNG SM-N910T
Detect 1 USB devices not install driver
Prepare environment ...
Backup EFS ... C:\Program Files\BST\backup\samsung\efs\SM-N910T\EFS_samsung_SM-N910T_354594064369121_2015-03-25_20.40.21.zip ok
Wiping EFS ... failed, flash patch file first please
Time used : 1 min 11 s
Hi, ghacks

Now usb debugging (ADB) no detect, try solve problem as follow way:

1. Re-enable (disable and then enable) usb debugging again
2. Re-plug micro usb cables
3. Check "Always allow from this computer" and then press "OK" when phone screen show you "Allow USB debugging?" window.
4. Scan

Tips:

You can wipe efs with command directly:
----------------------------------------------------------------------------------------------------
1. Type *#9090#
2. MENU + choice Back (right coner)
3. MENU + input Q (right coner)
4. MENU + input 0000 (right coner)
5. wait about 10 second display 'MAIN MENU'
6. UE SETTING & INFO > SETTING > SYSTEM > NV BACKUP TEST > ERASE ALL EFS1/2/3 > YES
----------------------------------------------------------------------------------------------------

Best Regards
GsmBest Team

Last edited by EmeGSM-Wei; 03-26-2015 at 02:09.
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Old 03-26-2015, 04:12   #3 (permalink)
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still the same problem i try all thing i cannot unlock this phone i flash i try all ..
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